Cosmo Prof, a professional beauty supply store, is known for its exceptional customer service and knowledgeable staff. Customers consistently praise the store's cleanliness, inviting atmosphere, and the outstanding assistance provided by employees like Rory, Heidi, and Laurie. Rory is particularly highlighted for her excellent product knowledge, helpful guidance, and her ability to make customers feel reassured and confident in their purchases. Customers appreciate her friendly demeanor and the fact that she takes the time to answer all their questions thoroughly, without making them feel inadequate. The store's Kearney Mesa location is praised for its full stock and exceptional service, with customers even driving from other areas to shop there. Laurie, the cashier, is described as extremely knowledgeable and personable, providing top-notch customer service that is hard to find these days. Overall, Cosmo Prof's commitment to customer satisfaction and its team of dedicated, helpful employees make it a standout beauty supply store, with customers consistently returning for the exceptional experience.