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February 2024 by Rufus A.
Their mail order terrible; would not take a suite number, so could not be delivered and went back. When I wanted to get the same pricing at their retail store they would not honor it. Over $20,00 you have lost a customer. Shirley
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October 2023 by Alexa Jimenez
Girl workers are kinda rude and APPARENTLY accuse you of stealing sometimes.
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July 2023 by Rebeca M.
I give it 5 stars on my visit yesterday! Kudos to Talisa for helping me find particular T-shirts and jeans. She found them and the fit was perfect! She was very helpful and very courteous throughout. I would definitely be coming back!
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June 2023 by Marisa L
The store has way too many floor displays in it. It gets crowded very easily and it's hard to navigate around. I couldn't even exit when I wanted to because the walkway to get around the front display was so narrow and someone was standing there. Never going back in.
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June 2023 by Blanca Heredia
Nice cotton on but the girls are generally rude there and I go there pretty often.
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March 2023 by Hailey S.
I went into here and took in a product i bought a while ago. i had lost the receipt but still walked in to exchange, as stated on their return and exchange policies. i talked to the very nice lady in cotton on and she said i could pick out something at or above and exchange since i lost my receipt and used cash. i go into typo to find something to exchange and saw nothing so i walked out. this lady stopped me and said "you're going to need to come with me" in a very bitchy tone. i understood that i am a teenage girl and we do this s*** but i did not need to be treated in this way. i then explained my situation and she goes "well then where is your receipt" i tell her i lost it and talked to this nice lady in cotton on and she goes "okay let's go over there then." the whole time she was being very unnecessarily aggressive and i understand she was doing her job, but she could've handled this in a MUCH better way. we walked over to cotton on and she spoke to the nice lady and then let me go. i did not get an apology for being disrespected. she just said "okay you can go" again in this bitchy tone. i did not enjoy my experience with this particular employee but i am sure there are other great ones. just be weary of this worker.
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December 2022 by Mylah N.
hella rude and unfriendliness give me bad looks and only one nice person i dont recommend
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April 2022 by Mia M.
cutest clothes but the worst staff. my 60 year old mom was w me and got accused of shop lifting in a rude way when she was just trying to find her phone in our lucky brand jeans shopping bag. before that, we went to the dressing rooms and the 2 girls who were working there were incredibly rude and useless. said that they couldn't go find my mom her size in the jeans cause they both couldn't leave in case we shop lifted. what's up w the shop lifting thing?? we don't look poor? also i thought it was a general rule that u don't go rudely accusing people of shop lifting unless u actually see them in the act. we spent over $350 at that store today i don't think we would be worried about shoplifting one pair of shorts i bought from lucky jeans. talked to the manager about all of this when checking out in a polite but informative way just so other customers wouldn't have to deal w it, but the manager was just as impolite and could not care less. also the girl at the dressing room thing was just on her phone texting and gossiping w the other girl not doing any work at all so she could have definitely found my moms size in tjose jeans instead of making her get redressed to go back on the floor and refind the jeans to get her size. horrible customer service.
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April 2022 by Yolanda Vasquez
Nice place and nice people, very interesting
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September 2021 by 여기에서몰입
Expensive
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August 2021 by Jonathan S
This store is mainly for women.
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June 2021 by Tina N.
Worse customer service. As a mom you dont plan on having your 2 year old throw up in a store or anywhere. Well that happened and i was so embarassed and mortified, while cleaning the mess up i could hear the young employees talking so much crap. No i didnt expect them to clean up the mess w me but i definitely didnt expect to hear so much trash talking come out of their mouths. One gal claimed she was a manager when she apparently wasnt. Im glad i got a hold of the actual manager who apologized for her employees lack of professionalism. Just some sort of compassion or common courtesy or something other than trash talking would have been nice.
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January 2021 by Ru Here
Fav store!
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December 2020 by Serena J.
Nice stuff, good deals. Bad customer service, extremely long lines to enter the store when it's empty. Too bad the employees here are allowed to wear political/controversial apparel. Not coming back.
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August 2020 by chelsea olson
bought a lounge outfit here the other day, super soft. love the typo store too. great for office supplies and clothes.
