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November 2023 by Lilly P.
Never had a problem here, I've been all hours of the day and the staff are quick and cheery
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September 2023 by Geraldine B.
I have now been in line 3 times today alone because they can't get organized. They couldn't find the prescription then said it can't be filled because it won't be ready for 5 days even though it's an antibiotic after surgery. Now they finally figure it out and can't find it. They made me get back in line again. Then they forget to ring me up for everything. Stay away.
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August 2023 by Brad B.
It's always kind of bizarre to me when I see such a low rating for places like CVS or any other drugstore. I mean, it's a drugstore, what do you really expect from it? Since Rite Aid down the street closed and became a makeshift, impromptu, and illegal homeless hangout, this became the place I started to come to for simple necessities that I need faster than an Amazon Prime delivery. It's not a Target, it's not a grocery store, it's a drugstore. Who hangs out and actually spends any significant amount of time walking the aisles? Yeah, NOBODY! Hence I can't believe the passionate words stabilizing the low reviews. You go in, you grab what you need, you pay, you leave... that's it. Pop in for odds and end that you need in a pinch, this place is just fine.
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June 2023 by Martin B.
Jessenia is always so kind helpful and nice. She even remembered my name. Great customer service. I really appreciate her wonderful personality. Thanks Jessenia for being such an awesome pharmacy tech and better person. Your awesome attitude is noticed, you have a great day :) and awesome weekend
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June 2023 by Google user
I recently visited the CVS location at 6265 el cajon blvr and unfortunately, my experience left much to be desired. Here is my review of the store: Stock and Selection: The overall stock of the store was average, but I was disappointed to find that the beer section was noticeably empty. It's important for a store to maintain a well-stocked inventory to cater to customer preferences, and this particular section seemed neglected. Bathroom Facilities: The biggest inconvenience during my visit was the fact that the bathrooms were out of service. It's frustrating to encounter such a situation, especially considering that two weeks prior, the bathroom I used was very dirty. Maintaining clean and functional restrooms should be a priority for any establishment. Store Size: The store had an average size, which was neither too large nor too small. It provided a decent shopping space, but it did not particularly stand out in terms of variety or organization. Staff Assistance: While the staff members were helpful when I approached them with questions, I was disappointed by the lack of initial engagement. Upon entering the store, I was not greeted or acknowledged by any employees. Throughout my visit, there was a noticeable absence of interaction or assistance offered without prompting. Managerial Attitude: When I did approach the manager to inquire about the location of certain items, I sensed an air of annoyance and inconvenience. It's disheartening to feel like a burden as a customer, especially when seeking basic assistance. A more approachable and customer-oriented attitude from the manager would greatly improve the overall shopping experience. In conclusion, my recent visit to this CVS location was underwhelming. The lack of stock in the beer section, coupled with the out-of-service bathrooms and inconsistent staff behavior, left a negative impression. I hope the management takes note of these issues and makes improvements to enhance customer satisfaction. Note: Keep in mind that this review reflects my personal experience and may not necessarily reflect the overall quality of the store. Other customers' experiences might differ
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March 2023 by McKenna H.
I highly recommend filling your prescriptions at any other CVS, Rite Aid, Target, or other pharmacy location. Not only does this pharmacy team lack total regard for bedside manner, I've never seen a lazier team of people refusing to do their job or extend correct information to patients. My father passed recently, and I've not been treated worse or more like an addict for requesting an early refill of a small, low-dose anti-anxiety medication. Not only this, but the techs will ask you invasive and, frankly, inappropriate questions regarding the reasoning for the prescription and why you're seeking care/medication from your doctor. If you go against better judgment and fill your rx here you'll need to be persistent in asking for help, understanding, or requests for them do their actual jobs.
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March 2023 by Liz L.
Just want to complement two check out ladies who I noticed were cheerful, helpful and kind to a couple of elderly customers ahead of me, who were sort of struggling. Kind people, are are seen, and keep up the good work!
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January 2023 by Janelle E.
This CVS doesn't update their hours on the CVS app, Apple Maps, or Google Maps. Everywhere says 24 hrs, the CVS even has a huge sign in the front saying that. Then they have a tiny printed sign in the front saying "New store hours 7am-12am" nice!!Update your hours on your app!
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October 2022 by Kaylee T.
This is my closest CVS Pharmacy but I've always had great experiences here. I went here Monday night to get 3 new prescriptions for my son. The person helping me at the register was really helpful and friendly and actually took the time to have a conversation with me about my day and we talked about hating eye drops as that's what 1 of my sons prescriptions were and how much I was dreading giving them to him. Sadly I didn't catch their name but they did have really cool purple hair. My receipt said David but not sure if that's correct or not... anyway, I appreciate the kindness and normal human interaction. (Writing this as part of a highlight to my experience is actually pretty sad considering this is what customer service is but most places haven't been as friendly since Covid in my opinion so feel like I need to mention it!) I feel like this job is very demanding and I'm sure you all constantly get angry customers because your job entails dealing with sick people and insurance... just wanted to make sure to say thanks! And that I appreciate you all for busting your butts to help get my sons medicine to me as fast as possible so I could get back home to him to help him start feeling better. Thank you.
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September 2022 by Khamphone K.
This location is near Rolando and College area. It's very clean and organized here. The pharmacists are helpful and answers all of my questions. I really like the drive thru pharmacy; I have anxiety standing in long lines for a period of time so this help me so much. They sale your everyday essential needs, alcohol and Knick knacks and this location also have a photo center. CVS cashiers here are super friendly. One of my fave CVS to be honest
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May 2022 by Vernon S.
Upon picking up medication from this Pharmacy, what lay in plain view of the employees was so DISGUSTINGLY UNPLEASANT, where signing for medication was what appeared a bloodstained napkin which no one including the employees ACKNOWLEDGED!!!For this,I have been SICKENED to know this not only hasn't been sanitized but one can only wonder why this practice has a Liscence?Upon notifying the employees merely shrugged his shoulder, yet failed to act on removing it and for this,this review will recieve 2 stars in this pandemic geramaphobic world we reside in !!!V.L.SWAIN, 6/1/2022
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May 2022 by jose els
we whent here because the other ones are closed but we love it here we got some great pokemon thingd thank youuu thank you sooo much for beeb so nice we will be goin to this cvs for more pokemon things this week im glad that they are open :) aaa yes and they helped me get my wifes things also...
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May 2022 by Stephen Colón
This is the third month in a row that they’ve made picking up my prescriptions an unnecessary hassle. Two of those months, the pharmacist asked me if I “really need” one of the medications my doctor prescribed to me. Each time, they’ve refused to make that prescription based on my doctor sending it—I have to call, go through 4 phone menus, and talk to the pharmacist. It’s really disheartening.
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May 2022 by Christian barba
24hrs, yes sketchy area but well lit parking lot. For a quick emergency late night pick up it’s worth the drive.
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May 2022 by Blue Agave
They give you a date to pickup ur medications and then you go in and they change the dates without telling you they make u waste time and gass ....