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November 2023 by B C.
I'd give negative scores if possible and the only reason I went there was because it's close to where I live. I don't mind driving further just so I do t have to shop here. The staff is horrible and act as if they resent working there and helping customers.
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November 2023 by Dan G.
Long lines at the pharmacy and other parts of store are never stocked....it's also real expensive
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November 2023 by Marc B.
Sunny does a fantastic job at the CVS on Pearl St. in La Jolla. She always greats everyone with a friendly smile, and is so knowledgeable about all the products. It is refreshing to see such a great employee. She deserves a raise!
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November 2023 by Richard A.
Slow, incompetent, nor very smart....manager Jose should be replaced! Consistently bad
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July 2023 by Alex J.
I have never encountered such a disrespectful, belittling, arrogant, and rude pharmacist in my life. Jeffrey was very mean from the beginning. It is unimaginable that CVS has an employee of such hatred and disrespect. Reading the other reviews, it makes sense now.
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June 2023 by Brett W.
This is for cashier Cesar. Cesar is the best cashier I've ever had. He managed to show me that everything has a coupon if you scan UPC. Thank you for spending the extra time to help me!!!!
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April 2023 by Christopher Davis-Ferreira
Amazing pharmacy service! Always attentive and helpful. Found me a great coupon discount!
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April 2023 by Eden Vansuljic
The pharmacist Jeffery Ng is rude and empathetic. I’ve never seen a pharmacist as disrespectful towards patients and customers. HR should be getting involved!
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March 2023 by Google user
The pharmacist Jeffery Ng is rude and empathetic. I’ve never seen a pharmacist as disrespectful towards patients and customers. HR should be getting involved!
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August 2022 by Charlene N.
We were in last night. Tourist doing tourist things. The manager or young lady that was working was the best! I would shop this store all the time if I lived here. Her humor is amazing, super kind person and spot on REAL! Corp: keep her, keep the young lady that's worked her way up and been at CVS for years.
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July 2022 by Steven Alan D.
The Pharmacist Jeffrey was extremely disrespectful and unprofessional! As a customer of over 20 years at this location, I have never experienced such menacing behavior from a CVS employee. I believe that he has reached his breaking point, b/c his rudeness and childish antagonism is indicative of either a substance abuse problem or some level of mental illness...When I asked the Pharmacist Jeffery to please control himself, because his behavior was unbecoming of a health care professional, he started moving his hands with a thumbs up gesture, while antagonizing me and making fun of me like a little child. His temper tantrum was witnessed by a long line of patients and store management.Therefore, I spoke with 2 female Assistant Managers and the GM Jose. I was told that they receive "up to 10 complaints per day" about the Pharmacist Jeffrey! When I asked why something has not been done yet, they responded, "Due to staffing shortages, he is the only Pharmacist that [they] can get." Unfortunately, he knows that, so he proceeds to behave atrociously knowing that he will not be transferred nor lose his job... Management essentially told me that they would need to "shut down the pharmacy" if they got rid of the Pharmacist Jeffrey.I subsequently filed a formal complaint with CVS Corporate Executives in Woonsocket, Rhode Island. They assured me that the District Manager Wolfgang would contact me within 48 hours with an apology and a plan to rectify the situation. Guess what?... I never received a phone call from the District Manager Wolfgang, nor do I expect to receive one anytime soon.
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May 2022 by Ingrid B.
Edit : it seems that his name is Jeffrey Ng he should be working at McDonald's not hereThe Asian male pharmacist with glasses is very very unprofessional and rude, he is so aggressive for no reason. Made my child very very uncomfortable and upset. Next time I go in I will try to see his name tag because it seems that a lot of other people have also reviewed his behavior on Yelp and gave it an one star too. Then I can make a formal complaint
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May 2022 by Robert S.
Went to get an item with my 40% off coupon. I was feeling like ice cream, so I checked and at 40% off, some of the name brand ice creams were really good value.The store is well lit, clean and very organized. I used the self checkout lane, which I believe is faster than waiting for the clerk. It's a typical CVS store. Most of the parking lot requires payment. Be aware.
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February 2020 by R C.
Haven't got a prescription from there yet. I got no less than 6 robocalls. They have a system. In the store that calls you and also the corporate store that calls you a when you call the pharmacist and ask for help. She then says and I quote you'll have to call corporate. So my suggestion is don't use their Pharmacy. Otherwise, you're going to get calls all day and all night, even though you told him you're picking up the prescription you're going to get phone call after phone call. They can't seem to fix it. And the pharmacist is clueless on how to handle it. I would not recommend this pharmacy Keep in mind I haven't even picked up my prescription and I just happen to be out of town. I'm moving my prescriptions to a new Pharmacy. I just can't believe that you would harass customers through automated systems and then tell him that they have to call corporate to fix it. So I'm possible customer..that cant take robo calls all day 3x daily ...I'm.now leaving to go elsewhere.
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November 2019 by Max M.
Has become a sorry pharmacy. They gave me a wrong prescription, called 10 times, either they did not pick up the phone of put me on hold for 15 minutes before disconnecting. I will definitely will transfer to a different pharmacy.