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June 2025 by Margaret Heveron
Excellent service and well staffed.
I asked this CVS Pharmacy staff to request all of my records transferred from Rite Aid.
CVS Clairemont Square = Friendly, efficient staff Almost no waiting even on a Saturday afternoon. Got our Covid vax too. No waiting.
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May 2025 by K. Woody Brickley
Larry is a cornerstone guy.
Andrew was very professional and merits recognition.
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May 2025 by Isaac Brealey
Always understaffed and only one person juggling the front with a line deep of 10 people
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March 2025 by Judie mentzer
This store has been newly decorated. Greeters as you enter! Helpful staff and a vendor was there and super helpful as well. Prices are high in some cases but I use my CVS points and Sharp UHC card to make purchases. A single cashier was so friendly, patient and instructive for those trying to use the self-checkout units and for the line customers. I felt confident that she was really caring for each person that needed her help! I came back later in the day and she was there again with a smile! I will shop again. Both Clairemont stores (Balboa/Genesee and Clairemont Town Square) has super service! Thx!
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March 2025 by David Anderson
I've always had courteous service here. The store is clean and bright.
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August 2024 by Kirsten Wilson
A CVS employee scheduled me for a TB test reading at this location. The reading HAD to take place this day or the entire test would be invalid.
I drove 45 mins to this location because I was told it was the only one with open appointments. On the way there I got a text which I did not see (driving) that they cancelled the appointment. When I got there no one was there. Now I’m scrambling to find someone to read the test in the next 3 hours or I need to retest and wait another 2-3 days for a reading. Not sure my new job will wait for me to take care of this. Thanks a lot, CVS in Clairmont.
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July 2024 by Amy Childers
I will not shop at a pharmacy that refuses care to patients. The pharmacy violated state laws based on the personal beliefs of staff. Their job is to provide healthcare not judgement.
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July 2024 by Eddie Huerta Jr
According to CBS 8, the pharmacist here will deny your legal right to medication.
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June 2024 by Joseph Innecken
Very conveniet place to get what you need.
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June 2024 by Daria
Please….I was so excited to live next to CVS because I buy a lot of make up and skincare, and lots of other stuff. This store looks horrendous. The layout, gross carpets, florescent lights…. Like I’m in a horror movie. Everything is locked. There’s no button to call for help. Do you expect me to walk through this huge store to the front where there’s only one poor person working and bother him? And then walk back with him to get the item? And then walk back to the register? Please… this is not happening for sure. The store on Balboa next to VONS is a million times better.
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April 2024 by Larissa Ostrowski
The pharmacy staff are lovely and helpful. The rest of the store is so extremely understaffed and the staff that is there is so unfriendly, it’s a joke. I waited over 15 minutes, pushed the customer service button 4 times, to have something only an associate could get to unlocked and nobody ever came. And besides that, I always use self checkout because the cashiers act like they’d rather be anywhere else, won’t even look you in the eye. Pretty sad because this store has everything I need and in close by.
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April 2024 by Lan Nelson
Went to the minute clinic for a diagnosis for a cold I’ve had for a few weeks. The Nurse Practitioner Jen was great and very friendly, she put my prescription through to the pharmacy on site, said it should be 15 min or so and that they will call your name on the PA overhead, so I’m like great, I’ll shop around, being patient and careful to listen for my name. I went back up to check 30 min later to check to see, the lady at the pick up counter said it should be another 15, so I wait some more, then I checked in again after another 15 min and she’s like we don’t have it, I’m told her that I’ve been waiting for 40 min. She told me to talk to the pharmacist, and he said my insurance had an issue processing, I’m like you could have called me and asked! Anyway, he said it would be another 10 min, we’ll call your name. Waited more right there in the waiting area and nothing! No name called on the PA no name called at all. So I walk back up to pick up window and it’s been there! I’m so livid. Please have the customer service lacking Pharmacist use the PA to call customers. It’s not that hard!
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February 2024 by Christopher Petka
Quite often this pharmacy does not have enough of my prescription. They give me the few they have and then I have to come back whenever it's ordered and pay for the remainder that they already owe me
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January 2024 by Nic C.
$25 for 2 COVID tests and the guy at the counter lied saying the coupon doesn't work on this product. Nothing online saying I couldn't use this as it's a full priced item. COVID is truly turning into a money scam. Hopefully your company isn't still living in the dark ages making people take COVID tests to return to work.
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January 2024 by S N Allen
Yesterday I was in the store to use the picture maker with the scanner. I am disabled- I walk with a walker, a service dog, and I have to wear head phones. I couldn't get the photo to scan, so I raised my hand, and the nice man with the arm brace, who has been there since the 80's, was helpful. I don't know his name, but he came right over and helped me.\When I was done with my printing, I brought my receipts to the front counter and gave them to the clerk named Jose. He argued with me, yelled at me, I couldn't understand what he was saying. I had to sit on the floor while he took my prints out of the machine. He was rude and not helpful. I simply told him I didn't need a BAG. Next thing I know he's trying to hand me the photos So I said I'd like an ENVELOPE, and he said I said I didn't need one. Apparently he doesn't know the difference. I know it's a tough job. I have worked many retail jobs over the years. However, there is no excuse for his behavior. Employees like him should be fired!
