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December 2022 by Scott Gardner
Outstanding transaction! I was apprehensive about sending my watch before receiving payment. Alex went out of his way to assuage my concerns and assure me that he is an upstanding person. Most importantly, he followed through on his promises. Excellent communication every step of the way, and I received payment promptly. I highly recommend Alex and DEJB and would definitely do business with them again.
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December 2022 by Sasha's Watches
In the last three weeks I have bought four watches from Alex. Amazing service and great prices! Keep up the good work!
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November 2022 by Scott G.
Outstanding transaction! I was apprehensive about sending my watch before receiving payment. Alex went out of his way to assuage my concerns and assure me that he is an upstanding person. Most importantly, he followed through on his promises. Excellent communication every step of the way, and I received payment promptly. I highly recommend Alex and DEJB and would definitely do business with them again.
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November 2019 by Caitlin M.
I was looking to sell a vintage diamond engagement ring and came across Diamond Estate. I felt a little uneasy about shipping my ring without first receiving payment, but there was nothing to be uneasy about. After they gave me a quote for the ring I shipped it to them, at no cost to me, it was appraised within 1 day and payment was wired to my account immediately upon accepting their final offer. The entire process took 1 week -from the first email to receiving payment. I would definitely recommend this business to anyone looking to sell vintage diamond jewelry.
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November 2019 by Susan Mozaffari
PHENOMENAL, EXCEPTIONAL, TOTALLY AWESOME TO WORK WITH THIS FIRST CLASS COMPANY OF WHICH ALEX TOMA IS A PART OF... THEY’RE NOT ENOUGH ADJECTIVES IN THE ENGLISH LANGUAGE TO DESCRIBE OUR EXPERIENCE WITH DIAMOND ESTATE JEWELRY BUYERS!!! IT WAS TOTAL LUCK AND FATE TO GOOGLE AND FIND THIS COMPANY AND THEN TO HAVE THE PLEASURE OF DOING BUSINESS WITH ALEX TOMA!!! WE HAD AN UNBELIEVABLE INSTANT CONNECTION WITH HIM...HE ALLAYED ANY FEARS AND APPREHENSIONS WE HAD SELLING A TREASURED ROLEX WATCH LONG DISTANCE!!! OUR TOTAL EXPERIENCE WAS OUTSTANDING!!! PROFESSIONAL, KNOWLEDGEABLE, SEAMLESS, WORRY FREE, REASONABLE OFFER AND EXCEPTIONALLY QUICK PAYMENT!!! AMAZING!!! WE WILL ALWAYS DO OUR FUTURE BUSINESS WITH THIS COMPANY!!! NO QUESTION..LOOK NO FURTHER EVER!!! GREAT EXPERIENCE!!! FABULOUS!!! 100% SOLD ON THIS COMPANY!!! I’M REQUESTING ALEX TO SEND ME HIS BUSINESS CARDS TO GIVE TO FAMILY AND FRIENDS. 5 STAR RATING DOESN’T EVEN BEGIN TO EXEMPLIFY THIS COMPANY!!! THANK YOU FOR THE OPPORTUNITY TO TELL OUR POSITIVELY AMAZING EXPERIENCE TO THE REVIEW READERS ABOUT THIS SUPERB BUSINESS!!! KINDLY, FARZI \u0026 SUSAN MOZAFFARI ST.LOUIS, MO.
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September 2019 by HEIDI SAFFORD
My experience with Carl was extremely easy! I must say I was VERY hesitant about sending jewelry across the country, but I am so glad I did. Carl was very professional and the entire process took only 3 days from start to finish. I highly recommend doing business with DEJB. If I had to do it again I would go through Carl even before doing it locally!.
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August 2019 by Thad O.
I was in the market to sell my Rolex watch (not a super high end one, a more regular datejust one) and looked online at the possible options. I sent many inquires/requests for quotes out on different websites, some local and some where I knew I'd have to send it. After requesting a quote on the Diamond Estate, they got back to me in less than a day with how to provide the right pictures so they can accurately quote it. Based on their guidance, Carl was able to assess the value and gave me a very fair offer (higher than offers for local vendors). The difference in the offer was enough where it made sense to engage. The reviews here on Yelp and on Trustpilot were really important to me as well as the A+ rating on the BBB. Of course, the offer was based on the watch being fully functional and no surprises (which worried me that something could be made up once they get the watch, but ultimately it is fair). I was hesitant to send my expensive watch in the mail to someone I've never done business with. Carl emailed me the overnight FedEx slip, and I packed it carefully and shipped it to the San Diego location. They received it by 1030am the next morning. By 4pm he was able to validate the watch was as I described and in perfect working order. I thought it would have taken a little less time, but Carl is a busy man. He did answer my calls the whole day and I was probably more of a pest than I needed to be to get the deal closed. He handled all communication with me professionally. The wire of the FULL OFFER was sent that same day, and money was in my account the following morning, just as Carl had promised from the beginning. He assured me that for a watch, there are few to no surprises that would change the offer value assuming everything is in working order and pictures are appropriately taken. I am not an experienced watch seller and this is the first of likely very few times I'll ever do this in my life. But, I'd recommend to others to definitely work with Carl and get his offer before you do business with others. He gave me the highest offer, and there were others I was talking to that told me I should take Carl's offer as they couldn't match. Assuming you like his offer, you should definitely feel safe to do business with him. I highly recommend this business.
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July 2019 by Jevonte Knight
Fastest and most honest experience by far. I tried selling my old wedding ring with other jewelry buyers last year but the process was so confusing and extensive I gave up. I found these guys and a few other sites online last weekend and decided to give it another shot. Carl and his team purchased my ring and sent the money (which was the highest and only definitive offer out of anyone) to my account in less than 4 business days. The communication was thorough, timely, and responsive every step of the way. Highly recommend.
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July 2019 by Cody Sundberg
Carl is the man plain and simple. The process was quick and super easy and he wired money into my account the day the watch arrived. Do yourself a favor and support his business.
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June 2019 by Lauren M.
Great place. Sold my Rolex with them and I worked with Carl via email. He was very friendly and prompt. Everything went very smooth and it was fairly quick. An eCheck was sent to me which was so convenient. Would definitely recommend to anyone wanting to sell expensive jewelry. Thank you Carl!!
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May 2019 by Christina F.
I was quite a bit hesitate about sending my watch through the mail, but Paula was reassuring and soooo easy to work with. The transaction was smooth and I was very pleased with the outcome. Their customer service is top notch!!!
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May 2019 by Rochelle C.
Their service is exactly as described. I sent in a request letting them know what i had to sell and had a call to from their associate in about 10 minutes. They followed up with an email and examples of how I should take pictures of my jewelry I wanted to sell. A quote was returned to me the same day. As skeptical as I was to just send my piece off to them, they explained the turn around time and process which included them sending me an insured FedEx box with a label. I literally packed my item, sent it off and the day after it was received on their end received payment. It was quick, friendly and most important, safe!
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April 2019 by Patti M.
Super friendly staff and very easy to work with. They make the process as simple as possible. Received a very fair price for my jewelry too.
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April 2019 by Renee Rebolledo
I reached out to Diamond Estate Jewelry Buyers to sell my husband's Rolex. Lori was very nice, knowledgeable, & inspired trust. Most importantly to me, there was absolutely no pressure to proceed--I felt very comfortable with the pace of the process. Lori gave me an estimated range of what the watch would be worth, subject to adjustment based on their appraisal once their buyer was able to examine it. She provided all details and the Fed Ex labels for shipping the watch--it was not hard and I was fully confident it would go without a snag. Lori called to let me know as soon as the watch arrived. The next day it was appraised by their buyer and Lori called to let me know the adjusted price. They dealt fairly with me, so I accepted and wire transfer was made same day to my bank account. Nicely done, Lori!
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March 2019 by Joshua C.
Excellent and friendly staff. Easy to deal with with quick response. Offered a fair value on my watch and sent prompt payment once agreed.
