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February 2024 by Alexandra R.
I have been coming here for a couple of years now, but today Brittany (sorry if I spelled your name wrong) was LITERALLY a life saver! Could not thank you enough for being so wonderful. Even though y'all were busy today, and she was the only person in the front she never rushed me off the phone or forgot to call me back. 10/10 customer service! Thank you a million times again for all of your help today!
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February 2024 by Abby M.
Brittney was amazing today ! Super friendly and extremely helpful. I've being putting off getting my car registered in California because of the stress of going to the DMV, but she took all my worries away and made everything so easy and simple. Couldn't recommend this place more ! In and out in 30 minutes.
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January 2024 by Jarrod Taylor
If you're trying to get your tags done in a timely manner have any questions or concerns with the CA.DMV process. tommy and his team are you best point of contact to get this done. I had questions and was confused about how to get my tags after 3 years of having my vehicle sit around. Had gone to the DMV with no real help given to me. Tommy and his team not only helped me with what to do but were able to get my car 100% drivable in less then a day. If you're in the La mesa area and need reliable assistance with the registration process. This is the place. As advertised when others say "no" the Tagshop will.
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January 2024 by LaDonna Jordan
Tommy and ariannaThe BOMB.Excellent customer service!
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January 2024 by J T.
The Tag Shop at the corner of Rolando is the place to go for many reasons. The shop is hard working, direct to the point and fast, yet they flash you a smile. They do Smog Check right here and gave me solid advice on a simple repair. Love these guys! Leo and Tommy. Haven't said that before. Boom!
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December 2023 by Katrina Butler
A couple of months ago, I received my mom's renewal notice from the DMP for her car registration that is due at the end of November, 2023. I renewed and paid the fees online, however when I received the envelope in the mail from the DMV, I assumed that it was her 2024 tags. I opened the envelope to find that I had failed to read that the car needed a smog test. Long story short, I took the car to The Tag Shop-Smog Stop, where the car was tested and did not pass the smog test. Tommy, the owner, not only told us what was causing the car to not pass the smog, he showed me where the air intake hose was broken and was no longer connected. He told me what was needed and he took the time to search online for the part at a reasonable price to avoid purchasing the part from the dealer, where it would have been so much more expensive. He didn't stop there, he gave me a print out with the part number, price, name and address of store where the part was in stock. He again, took it another step further and without hesitation, he installed the part on the spot for FREE, re-tested, and the car passed. This is why I highly recommend this place and will be referring my friends and family to The Tag Shop-Smog Stop.Thanks Tommy
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November 2023 by Eric Christensen
I bought an out-of-state vehicle and needed to register it in California, which turned out to be a troublesome process in general. I was referred to The Tag Shop from a friend who had a similar circumstance. I do have to give credit to this business for getting the job done. However, unfortunately, it came at a cost of dealing with a male employee that was condescending, rude, and ultimately not worth giving my business to. What was originally described as one or two business days to complete, turned into 11 days after I paid over $2,000 in transactions with them. That wasn't a concern to me. What concerned me was when 11 days later, I called The Tag Shop for a status update, and the male individual asked me why this (driving an unregistered vehicle without plates) was "burning" at me so much, as if this shouldn't have been a concern. I had to resort to calling the California DMV to get information on my registration paperwork, even though the whole point was to use this DMV partner site in lieu of the actual DMV. In fact, I now know they were a worse experience than the DMV and the DMV was more helpful in the long run. Now, almost two weeks later, I have my registration and license plates, and although I appreciate getting to the end result that I paid for, I will not return to The Tag Shop and conduct business with them. The attitude of this male individual is enough to make me want to give anyone else the business except him. I will give credit to Brittany, who was the most helpful through this. However, for anyone needing DMV-related assistance, I would highly suggest shopping around for a more friendly business.
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November 2023 by A G
Took in my Ford Fusion for DMV inspections , very good service no hassle and very good attention from the technicians.
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November 2023 by Vary Villa
Be careful people with this business since they steal your money. They are scammers!!!!They charge me $130 for the inspection and it really does nothing. And if your inspection doesn't pass, they won't do it again, they want to charge you again ? to the place that I definitely recommend is at the address: 6982 University. Tom DMV services ? Excellent treatment, reasonable prices and if your inspection doesn't pass the 1st time, they will do it again at NO additional COST ?
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October 2023 by Steve S.
I have been going here for years for my cars and boats. they are very organized and easy to work with; well worth it to not have to go to the DMV. Recently, Brittany went out of her way to call our lender and sort out a title issue that they had screwed up on. Great shop!
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October 2023 by Fatima R.
theyre so unprofessional Save your time in coming here. brittney is rude. I dont kmow if it was because if my skin tine but i am very aware person that notices Everything and when other people would come to the shop she would tend to there needs quick on why they were there but with me she took her time and had me waiting i am very sad we would always come here the people that they Hired before when they were out they were more professional.
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September 2023 by Mario S.
Brittany is the best. If you're active duty military and want to register your vehicle in another state this is your place! I've utilized their services on numerous vehicles over the past 7 years and won't go anywhere else. DMV's are slow, Brittany is fast and professional. Go here for a hassle free DMV experience.
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September 2023 by Victoria O'Neal
Super great service, took sometime (this place gets busy!). But worth it lives the staff, so knowledgeable!
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August 2023 by Jana R.
NEVER AGAIN WILL I COME HERE. Worst customer service I have ever experienced in my life. The lady name Brittany is so unprofessional and disorganized. If you want to come here for a professional service, do not come here. My sister came to get our tags done and a smoke check. They couldn't give me the service that day. I completely understood then the next day my sister kept calling them for a receipt on the smoke check and she kept saying she was busy and she was sending it even though my sister called many time and she still said the same thing.. Which she never sent it until my sister got fed up and she had to call her for the last time. Of course she had an attitude but who wouldn't. She ended up sending it to her finally. Today we came in to get a refund on the smog check since I got it somewhere to get done because she was too busy to take me in so today I went to go get a refund and the tags and again the service wasn't good even though I should be the one with the attitude. Me and my sister are very understanding persons but when you feel like somebody's over abusing it, that's one of course you're gonna have a reaction no? I would say, save yourself the trouble and go somewhere else if you want good customer service. The place seems to be busy. But besides everything I would recommend the place to get another worker so somebody could take the call's while the lady takes the walks in because one person can't do both things alone and I understand that's frustrating that you have to take calls and people but that doesn't justify her actions if you are going to place for a service you would expect it to come along with good customer service.
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August 2023 by Dara L.
Went yesterday 8/4/23 for brake and lamp inspections. I was the only customer, the lady in the office was nice as well as the one doing the inspection, but he couldn't even take the tire off, waited for almost 3 hours, when I asked him if everything was okay he would say yes, and apologize for the wait, the guy doing the inspections just told me he had to wait for his boss, when he came, none of them told me what was going on, he helped the guy take the tire off, after almost the 3rd the "boss" told me my car did not pass the brakes inspection and told me it needed the discs, he wanted to charge me almost $800 to fix it. The guy found the inspection was even struggling to put the tires back, the "boss" was telling him how to do it because he was saying that the way he was trying to do it would bend a part of the the car, he seemed with no experience at all, the "boss" did even apologize for the wait time, no free retest, and he was rude. I went somewhere else for brake inspection and the brakes were totally fine to pass the inspection, the number they gave me about the discs at the tag shop were not right. DO NOT TAKE YOUR CAR HERE FOR INSPECTION OR ANY SERVICE FOR YOUR CAR, THEY HAVE NO EXPERIENCE AT ALL, THEY ARE NOT PROFESSIONAL, THEY WILL ONLY WASTE YOUR MONEY, AND EVEN DAMAGE YOUR CAR. they do not offer any warranty for the price you pay or anything.