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February 2024 by gloria barajas
Staff are very rude, very overbearing, lack of customer service training, empathy. They don't explain anything. With the new knowledge test for persons over 70, they don’t have any consideration and don’t explain if the questions are different as oppose to a regular test for anyone under 70 years old. All of your DMV staff should be retrained with up-to-date customer service skills and knowledge of how to be a government employee for the public’s good.
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February 2024 by Ernesto Moreno
Very good service and fast, very friendly staff, congratulations
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February 2024 by Kim Ibarra
Huge, airy place, many windows to assist you, very polite and helpful staff. Efficient queueing system.
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February 2024 by C G
I personally had a great experience at the Otay Mesa DMV. I was praying for simplicity since the reason for my visit required lots of paperwork and patience. I was praying for it to be over. The lady took my paperwork, did her thing like a Pro, told me to go to inventory for my new plates and she said Have a Blessed day. Jesus was good to me and used her to help me. I am having a blessed day thank you Ma'am. I'm sorry I didn't get your name but God bless you as well.
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February 2024 by Brenda Grei
Good attention
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February 2024 by Humberto Suarez
Always with a great personal...great customer service
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February 2024 by Eddie Hoffman
Fast service!!
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January 2024 by Ale
All of the workers were super friendly, and the process was quick, I got all my paperwork done in under 30 minutes.
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January 2024 by Chris Aguilar
San Ysidro DMV was a nice visit. Planned ahead by making an appointment and walked by a line of 50 other people that didn't make an appointment. 15 minutes later, boom ? my number was up. Went to the appropriate window and the DMV guy was like, paperwork please, and I gave him the paperwork, and he said thank you, and I said no problem. I saw flash of his pen and a couple of swift ink stamps later, pchunk! pchunck! I was rolling out the door. IHighly recommend an appointment.
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January 2024 by Miguel Mora
Good service 15 minutes wait
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January 2024 by sergio dettmer
Very fast excellent service
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January 2024 by Toni S
Best experience I ever had at a DMV.. 35 min.. without an appt. The place is organized, and the place is clean. The staff is actually nice.
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January 2024 by Emiliano Ricp
Very good, the lady who assisted me was very kind and helped me a lot in completing the Real ID process. Thank you very much for your great attention.
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January 2024 by Alexandra Partida
Clean and cold place
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January 2024 by Juan Martin
Very good treatment and help people with their questions
