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February 2024 by Ella Pena
I came in on February 12 2024 8am to get decorations for my nursing home to have a Mardi Gras party and the next day Valentine’s Day party. I had a very good experience until when I checked out the cashier check me out for balloons Told me to get them because she had a long line and when I went over to get my balloons, one of the other workers she happened to be African-American started screaming at me that I need to read. I shouldn’t be touching the balloons and I was explaining to her that I already paid for my balloons. The cashier asked me to grab my balloons cause she’s busy and she told me no I need to wait and not to rush her the supervisor then came out because she heard the Commotion. I asked this lady for her name she told me to mind my business she would not give me her name I asked the supervisor for the ladies name. She told me her name was Kimberly, but I don’t believe she gave me the correct name. I asked the supervisor for her name she said, cece I still don’t think that’s their names. I was highly offended because I was being yelled at by someone who works at a store that’s supposed to be helping me, and instead of the supervisor dEscalating the situation. She just made me feel like she wanted me to hurry up and get out and like she didn’t care that her employee was yelling at a customer it’s sad that you can’t feel comfortable shopping because there’s no one stepping up to be in charge and make sure things are ran properly
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February 2024 by Dezarae Simril
The stars for the great selection options! But the customer service is not the best, and they only have two registers open on a weekend in the middle of the day! I get staffing may be an issue but I come here pretty frequently and it’s like that all the time. Only come if you are not in a hurry because majority of your time will be waiting in line.
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January 2024 by Regina N.
I was on vacation in California and I visited the Dollar Tree close to Motel 6 Hotel Circle. Tracie checked my items but she is extremely RUDE. She even told that I HAD to bag my items. This is the only Dollar Tree out of all the others I love that I'll never shop there ever, ever again.
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January 2024 by Derek D.
Boy o boy where do I start. Kimberly is supposed to be the manager however today myself and everyone else in the store saw her act out of character by yelling and cussing at a customer. There were two cashiers at the registers one being the manager (Kimberly) after Kimberly helped a few customers she closed her line and sent everyone to the other line and then went to her office for 5 minutes or so after returning back to the registers a customer asked why she closed her line if she was going to go back to the register. She then yells "I am the manager I don't have to explain myself to you" the customer then yells back at her she then yells "get the fuck out of my store you messed with the wrong manager" followed by "I'll fuck your ass up I'm that kind of manager" dollar tree has cheap prices and cheap help apparently.
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January 2024 by Giuseppe M.
Rudest Employees I have ever seen in my life. If you're so miserable get a different job. Store shelves always empty manager and register lady are extremely rude.
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December 2023 by Laura L.
If I could give no stars I would. Kimberly lazy worker huffing behind doors while there was long lines. She came out and was rude, unprofessional, condescending, and aggressive. I wasn't even rude to her but she continued with her absurd behavior
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November 2023 by Lorenzo B.
Horrible service, supervisor has no business dealing with operation. No tact on how to treat customers or associates with respect or just answer when spoken to. Understanding your buying "dollar" "discount" merchandise, you are a paying customer and should be treated with respect. Will never shop here again.
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October 2023 by Laurie W.
The older blonde lady working here is a bitch and should be fired. The manager separated her line after me and she was refusing to cash me out. I told her I didn't make the decision and was not going to go to the end of the line which was 20 min long. She wouldn't even look at me or hand me my receipt when done. Just cause you hate your life doesn't mean you need to be a bitch to everyone else! I was very nice & even helped guide other customers to the other lines to help her get off sooner. If I see her working I'll highly avoid !!
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September 2023 by Sean Anonymouse
Went there on two different nights this week and both times a the cashier had to yell at people for shoplifting while ringing up customers and watching the door. I felt bad for her because she had to multitask during stressful conditions and most likely gets paid as close to the legal minimum wage as her employer can get away with... She should have another cashier and a security guard at the door. The amount paid by the two people in line before me totaled over 8 hours of pay at minimum wage..They did have everything on my list so 3 stars for that.
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September 2023 by Leandro Leite
A lady at the checkout is not careful with the products, throwing them without any care, squeezing them in the bag. I did not like that.
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September 2023 by Paula Bunn
The store itself is nice, there is a variety of products, and the prices are unbeatable. From candies, to kitchen utensils, greeting cards, food items and the list goes on.The only downside is that service is awful. Salesclerks are always in a bad mood and the lines are huge.
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September 2023 by Custom Gem
FIRE whoever orders stock. This store could double its profits if the manager had enough common sense to order extra of the products that sell out quick but they under order. The number of days per week I waste my gas to come here just to leave empty handed because the store is only stocked properly the first 2-3 days after a shipment, is exhausting and frustrating. This is the worst family dollar I’ve ever had the displeasure of living close to.
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September 2023 by OP-Nadia Gmail
The buyer for this store does not know how to order stock. I come here every day after work & most days I leave empty handed because the things I buy are only in stock max 3 days after arrival. There’s never ever enough to last even 5 days. Then it’s out of stock until the next week IF not the week after. Triple your soda order, the front fridges are always empty. Quadruple your baby wipes orders and hair care products. Take note of how quickly certain products sell out compared to other products & order more of the items that fly off the shelves within 72 hours. It seems like common sense. I dont understand why it wouldn’t be common sense to overstock the quickest selling items. This store would make a lot more money if it was stocked properly.
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August 2023 by G B.
Selection is limited. Most shelves are bare. Store is dirty and not tended to. Fridge with drink was the kicker. Mold in the fridge and looks like it has never been cleaned out. I would skip the store but I'm already here. Two employees are just chatting away and the line keeps growing. No regard for the customers waiting. Would not recommend.
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July 2023 by Brittany Moeller
Everyone here is very nice and helps as much as they can, however, it’s clear there is a systemic problem within Dollar Tree where employees are not being fairly compensated which is seen in the very few employees that do work here. There is never more than one line open due to lack of staffing or “computer problems” the place is a wreck because no one wants to work for a place that isn’t paying employees well.
