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March 2024 by Anika Fergis
Terrible service, people working here should be fired.
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February 2024 by Alex S.
I got some chicken nuggets and half the nuggets were the size of a penny. Not joking. What a rip off.
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February 2024 by ofir aricha
Love it!!! The service was phenomenal ???
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February 2024 by Dimo Gradulev
Their TV tracking system is not accurate. It had been showing 1-5 mins to go for 45 mins. Disgusting….
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February 2024 by Paul Schaffrin
Austin the manager at this store- took our call. It’s late everywhere is closed and they were close to closing, and rather than act like he was put out. He was more than helpful and kind and got us all hooked up for some delicious pizza. We’re visiting from out of town so we’re grateful for the good service made a good impression. Great customer service in helping me sort out my order the old fashion way- verbally nor through an app or website.Thanks for offering the old-school option!Paul S from St Louis MO
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January 2024 by Angelica Edwards
That's the fastest I've ever gotten my order delivered. It only took about 22 minutes. Everything was fresh from the oven hot, accurate and delivery driver Vanessa was courteous, helpful and polite. So Good ?
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November 2023 by Jamie Hayes
Today I ordered my Emergency Pizza with 2 bottled sodas online from Domino's Del Mar Highlands. Everything was easy with the order tracking to know the arrival time. Trae was my delivery person and brought it to me still hot, which was great. He accidentally brought only one soda, instead of two that I ordered, and apologized. I could tell that he felt sincerely bad about it. Explained that he had so many hot orders yet to deliver that he couldn't go back to the store to retrieve it just yet, but that he would have his manager Otto issue me a credit for both sodas. I felt that was a good resolution so thanked him for that and he left. About 20 min later there was a knock on my door and I was surprised to see Trae again, this time with 3 additional sodas to make up for forgetting one! This is over-and-above the call of duty so I thanked him for taking the time to make it right, and called his manager tonight to give him a shout-out. Manager Otto also said he deleted the charge from my bill AND would give me a free side next time I had an order. Now that's great customer service from Domino's Del Mar Highlands!!Vegetarian options: Vegetable toppings are listed separately from meat topping options so it's very easy to make your pizza vegetarian. They will also do a no-cheese veg version for those who want it.
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November 2023 by Roni Lerer
I order a delivery with one large cheese pizza it came cold. I ordered a 2 liter Coke and it didn’t arrive. I ordered ranch and it didn’t arrive. When I called to complain I was hung up on twice.
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November 2023 by Sam Kelp
Ordered pizza an hour ago. I said I was going to pick it up, by the time I arrived, it went out for delivery. No pizza, can't get anyone on the phone. This place has the worst customer service.
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November 2023 by Elaine Castillo
Never been to Domino's Pizza never never tried it so I have no idea why this thing is asking me that question and I have no idea where the nearest Domino's Pizza is
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November 2023 by Manic Mink
Paid for extra toppings and got regular toppings... only covering the center of the pizza. Sad.
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October 2023 by gullum snothere
It's edible my delivery was prompt. I think I won't get pizza or salad and just stick to the Parm bread and pasta should I order in the future. My regular pan cheese Pizza was dry and hard like a focaccia with scant cheese and slight sauce. The salad was not fresh at all just a sorry prepackaged iceberg thing with little trays containing a sprinkle of preserved lunch meat cubes and dry cheese shreds a packet of dressing and a packet of croutons.
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October 2023 by James Culver
Terrible store!!!! Recommend going anywhere else. They have the worst customer service and don't allow you to adjust the orders for allergies or anything. So instead you have to remove items and then add and pay for something completely separate and overpriced. Again don't go here. Staff is no help and makes excuses.
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October 2023 by J D.
Very poor customer service and follow through. I ordered a pizza that was delivered missing three of the four toppings...not the first time this location has messed up like forgetting dipping sauces, late deliveries, etc. They always say they will "add a credit" to your account for next time. Then when you call to use the "credit" no one has any idea what you're talking about. Or they just don't answer the phone. This time I wanted a refund but no one answered the store phone when I called 3 times. Submitted my issue on the dominos website and the manager, King called me saying he would issue a refund, but wasn't at the store to collect my credit card info and would call the next day during his shift to get it. Unsurprisingly, he never called back. Had to file a dispute with my bank.
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October 2023 by Mike Nelson
Didn't start my order until I arrived at the store! ??