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April 2024 by Kim Ricv
We had a delicious, healthy lunch today, but the best part of the visit was a young man working there named Vincent. His customer service skills were on point! He immediately greeted us when we walked in, he offered me a cup of ice for the canned soda I had brought in, he brought our food to our table instead of just calling our name out and was very friendly, attentive and polite! He just made it a lovely visit!
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April 2024 by Manuela Cervantes
Great customer service, always welcoming. food is amazing as well really good quality
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April 2024 by Ted Booth
I love my home Pollo! I have been dining here for nearly 20 years, and the food is always super delicious with the most friendly and caring service! THANK YOU!!!! I definitely recommend it.
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April 2024 by OJITOZ LEYVA
Cashiers are very friendly and make sure my order was correct.Kid-friendliness: Very friendly
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April 2024 by fazebtw faze up
Food here is really good and the customer service is amazing very welcoming once you step inside and always with smiles
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April 2024 by Jason Delgado
very welcoming such a great customer service and great tasting good
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February 2024 by Big Guy
The food was delicious and the staff welcomed my family and I when we all walked into the restaurant, the cashier took my order quickly and properly and brought my food out in 5 minutes and they checked up while we were eatingKid-friendliness: Offered my daughter stickers and was friendly and funny
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February 2024 by Peter C
Service by employees was exceptional, it was the best experience in fast food I've had in multiple years. Food was good, regular fast food
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February 2024 by Angel Valencia
I went to pollo loco the staff was super friendly and the service was great and the food was better than I expected and overall I really liked the
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February 2024 by Adriana H jacquez
Kid-friendliness: I see a lots of kids playing outside even my kids were there
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February 2024 by areli limon
Very good chicken and the personel are very patience while taking the order. Keep it up.
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February 2024 by Zamantha P.
Great service!! I like eat at Scripps poway pollo loco feels like home. Thank you keep doing a good job
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January 2024 by angel h.
I have been to multiple El Pollo Loco locations and can whole heartedly say this is the upmost well maintained and friendliest establishment EVER! I have been coming since before the refurbishment of this place and I am a loyal customer. Up until recently I can really distinguish that they put their all into customer service, food quality and speed of service! Super quick and amazing employees. Management has really surpassed and exceeded their standards in the recent weeks, I promise you will have an amazing experience here! Thank you guys I really appreciate the team and seeing some of them for a while and building connections makes me grateful for them truly.
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January 2024 by Juan Montejo
This is the best crazy chicken in this
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January 2024 by Briana Mercado
I love this el pollo loco on Scripps Poway food was amazing compare to other el pollo loco .. kuddos to the team ..
