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January 2024 by Aditya Mishra
Great customer service.
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August 2023 by Tom Fischer
Small shop usually staffed by 2 hard working youngsters. They delivered as promised without the upsell.
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July 2023 by German Berrellez
I rented a car from the Mira Mesa office at the beginning of June for just shy of a week.From the rides, to and from, to the rental and return process, I want to commend Isaiah, Austin and Angelo for their wonderful balance of professionalism, courtesy and good humor in making this experience well nigh perfect.I would not hesitate to rent a car from this facility again and easily recommend anyone to seriously consider them if you must rent a car.Highest marks and thank you guys, again!German AB
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June 2023 by Calla Quinlan
We had a great experience at this Enterprise! Austin helped us and he was so great!! He was very nice, charismatic and provided efficient service to us and everyone else at this location.
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March 2023 by Ruby T.
I highly recommended this location. Kady has the best customer service. He was very helpful at pick up and returning our rental. They treat us so good. Thank you
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March 2023 by Grayce Trice
Isaiah and his team go above and beyond for their customers! Even though they get busy, they have all provided outstanding customer service! This location has streamlined the rental car process and have made us feel valued. Thank you!!!
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December 2022 by Jafar Moininazeri
Waited several hours to pick up my scheduled/reserved rental (through AAA) when there were no other clients/ customers in the building. After approximately 3 hours, I got my vehicle and it was completely empty on Gas. The manager Promised to compensate me with a free weekend rental from what ever location she was at and a free double upgrade in vehicle. I called to set up my rental to use the comp and this branch refuses to honor the comp even after I showed them the “official company email”from the manager Ashley Navarro. Will never use this branch again. Let alone enterprise as this was absolute nonsense. Avoid this location if you can.
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December 2022 by India A
Thoroughly enjoyed my time in San Diego with the help of the wonderful people at Enterprise! Isaiah and Chris helped make my weekly rental experience easy and convenient. I’d recommend this location to anyone! Great job and clean cars. Great job to the service guys, as well!
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December 2022 by Bashar Ahmedo
Very bad experienceI rented a car as insurance claim, they over charged me and the insurance then they sent me a statement of lower amount of what they charged me by $3k!! I don't know what were they planing to do with that difference.Not to mention the car was in a very bad shape and I requested to change it several times and they either don't answer or ignore my requests!!At the end they started just to hang up on me!DO MOT RENT FROM HERE IF YOU CAN.I was forced to by my insurance.
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November 2022 by Jennifer W
Never expected to be writing a review about a car rental business but the service at Enterprise was truly outstanding.Every two years I have the misfortune of someone hitting my car which was the reason for needing a rental. It was such a pleasure to have someone as personable and professional as Christopher pick me up from the auto body shop. Also, the Audi I was given was truly immaculate.Thank you Christopher and Ashley for such a pleasant experience!
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November 2022 by Gerald petri Milo
Chris huston helped me a lot! He gave me options that was right for what i was looking for. Thank you again! I will be recommending this store to everyone I know.
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October 2022 by Vincent F.
Chris and Ashley were very helpful and accommodating. Made the process quick and simple. Open communication throughout the process from beginning to end. Left some items accidentally in the car upon return and Chris was nice enough to get my items back to me. Since renting from here, my cholesterol has gone down and my credit score went up 6%. Additionally, I found a $20 bill in my laundry and don't have to post photos of my feet this week. Looking forward to getting into another accident and renting again. Best service ever!
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October 2022 by Steven B.
Thank you to Ashley and her team for taking care of some issues with my rental car so professionally. Believe it not, there was actually a hole in the center console, so when I dropped my house keys in the compartment, they fell deep inside the chassis of the car. Ashley gave me a new rental and within a day had retrieved the keys. Then, for all of my troubles, she accommodated my needing to drop the car at the airport. So, thank you again for turning what could have been a very bad experience into something positive.
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September 2022 by Pat Tang
Super pleasant experience here! Even though it was busy upon arrival, I felt that things moved efficiently all thanks to Ashley’s work ethics. She worked quickly to balance calls, check customers in, and ultimately rent cars out, quite the shocker seeing her do all that. Personally, using car rentals tend to be a dreadful experience for me, but not this time around! With that said, I highly recommend this place if you are looking for a great rental company with a staff that cares! Thank you Ashley for all you have done, appreciate all your hard work!
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August 2022 by Xavier O'Boyle
Worse car rental experience of my life. Was on hold for over 2.5 hours, and I started calling at 7:45 AM to be first in line. When I finally got through, the Staff were rude, inconsiderate, and incompetent. They then told me that they were out of cars and said they did not have time to check other branches. I call back later in the day, they had cars but no one to come pick me up! Isn't that Enterprises thing...they come pick you up. Any way do not waste your time with this company, and this particular Enterprise branch, they are worthless.Laura, I called your office looking to speak with you. Surprise, surprise this Enterprise Rent a Car put be on hold indefinitely again. What a joke of an operation.
