Express Pawn Shop on Balboa offers a welcoming and professional environment for customers looking to buy, sell, or pawn jewelry. Many reviews highlight the exceptional customer service provided by Yuly, who is described as knowledgeable, friendly, and trustworthy. She goes above and beyond to assist customers, helping them understand jewelry authenticity and offering great deals. Clients appreciate her informative approach and her ability to make the experience enjoyable, often leaving with smiles. Although the selection of items may be limited and there are no diamond grading services available, the staff is committed to providing fair assessments based on their expertise. Reviews also mention positive experiences with other staff members, like Daniel, who contribute to the understanding and supportive atmosphere. Overall, Express Pawn Shop is praised for its friendly service and dedication to customer satisfaction, making it a recommended destination for those in need of pawn services or quality jewelry.
They are very fair with pricing and knowledgeable about technology at this pawn shop. Ive been coming in and out for 2 years now. I always deal with Sophia and Adriana. These women always do there best to make it a great experience. Its a buisness where you can feel connected to its employees.
March 2026
Sofy and Adriana were the best as soon as I got there they had a smile, all the questions I had they were answered this is the best location to go get you're jewelry looked at I got a good price for the things I took to get looked at will be coming back 😊
June 2024
I recently visited this store and was very happy with my experience. The man I worked with was very nice and professional as was the store.
