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November 2023 by Vilma Ramos
Came here for a flat tire. Bathrooms are super clean. Great service from staff. Joshua was awesome!
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November 2023 by Heather Dodd
First of all, I shouldn’t have to call your store from the check in counter just to get somebody up there.Second, I made an appointment for an oil change, tire rotation, and alignment and specifically said the car was pulling right. Was told service would take about 1.5 hours. So I leave, come back and get my car. I notice the car is still pulling right. This prompted me to check my tires to see if they were even rotated (I had mud on my back right wheel) and to my surprise I see that muddy wheel still in the same spot. So, I am not only having to bring my car BACK in during a weekend to get these services done that I paid for, but I am also told it’ll be now a 2+ hour wait time even with an appointment.Absolutely ridiculous, after they fix this mistake I won’t be back here and I suggest you don’t come here either. If you do, check that everything was done before you drive off.
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November 2023 by Heather D.
First of all, I shouldn't have to call your store from the check in counter just to get somebody up there.Second, I made an appointment for an oil change, tire rotation, and alignment and specifically said the car was pulling right. Was told service would take about 1.5 hours. So I leave, come back and get my car. I notice the car is still pulling right. This prompted me to check my tires to see if they were even rotated (I had mud on my back right wheel) and to my surprise I see that muddy wheel still in the same spot. So, I am not only having to bring my car BACK in during a weekend to get these services done that I paid for, but I am also told it'll be now a 2+ hour wait time even with an appointment.Absolutely ridiculous, after they fix this mistake I won't be back here and I suggest you don't come here either. If you do, check that everything was done before you drive off.
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August 2023 by Renee Pride
I went to put air in my tires and they didn't even tell me I had a real bad tire it was a scary experience The guy didn't seem to know what he was doing Friendly but not Knowledgeable.
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May 2023 by Chris D.
I've been to my fair share of mechanics and can say this place will take care of your vehicle. Tony's customer service, professionalism, and overall character is topnotch. I definitely don't have to worry about being hustled into something I don't really need for my cars.
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April 2023 by Bruce R.
My son in laws car was towed to their location to be diagnosed for a start but wont rev condition. There was a engine code of P2118 which leads it to the throttle actuator control motor. THEY TRIED TO SELL HIM $1400.00 work on items that didnt even relate.I told the to check the ETCS 10 amp fuse instead. They told him that they did.I ended up driving an hour to the location. I tested the fuse and it was bad. I used the spare fuse and Walla, it was fixed.I confronted the manager and he said if I don't like it make a complaint! He was very non caring and a smart ass.At least we only paid the $104 for diagnostics instead of the $1400 they wanted that wouldn't have fixed it anyways! A $1.25 fuse would have cost us $1400.00Stay away from this place!! they will rip you off!
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March 2023 by Kenneth Peter L.
Had trouble locating my specific tire after an unfortunate blow out. They were responsive and got me in same day. Giovanni was great and made sure everything was clear. Place was great with some nice establishments you can hang out around and across the street while you wait for them to finish with your car. Prices are pretty reasonable, and will definitely come back for other things, when I need to.
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February 2023 by Jordan B
Gio was incredible! He gave me great insight into what was going on with my car and fixed everything! I’m super grateful for him and all his help!
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February 2023 by John Griswold
Went for tire repair and was told the tire was not repairable and I needed to purchase 4 tires and lifetime alignment. The car was just aligned!!! I wont be back!!! Went to Discount tire and all the tires were repaired for FREE!!! The same tires o was told were not repaireable!!!
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November 2022 by Jessica X.
I go here most of the time and I never come in as a walk in. One time I needed to do a routine oil change and it seemed like they were short staff. My usual guy greeted me and remembered me. I definitely like him because he was always down to earth with me, and made sure I understood everything. Although this specific day was a little tougher. Long story short I usually go on my days off so I make a reservation, come in a little early just Incase, understand it will be a hour or so... walk around the plaza, to Walmart shop etc. come back after a hour sweating from the walk carrying a million things, but still nothing. So I sit down & wait, go on my phone...(only 2 chairs available to sit) then 2hrs and 30mins run by and I see my keys sitting and waiting to be just charged out. A few people come in, they waited for a bit, no help. I let them know to maybe try to wave them down from outside in the garage and that helped a bit and just Hearing the phone ringing off the hook. Overall, the front staff guy was my positive review because he was nice to me and made everything go smooth. There maybe a long wait and would recommend to go home and wait for their call. It was kind of my fault, but thanks to them my car is still running. so thank you.
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August 2022 by Michelle N.
BEWARE! I used to take my car here to get oil changes and every time they would tell me something else needs fixing. The one time they told me my shocks were leaking, I decided to get price quotes and shop around. Another auto shop told me it was odd that I would need to get it fixed/replaced for the year and mileage of my car. They did a free inspection, physically showed under my car that there was no leak, and told me places like this give mechanics a bad rep. Get a second opinion before you get anything "fixed" here.
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August 2022 by Dustin Baggett
Hindsight is 20/20. I took my car in to get the timing belt and spark plugs replaced back in December, as well as some other general maintenance. Paid $2,400. The car drove fine for 3 months, then developed a knocking sound. I took it back to them, they discovered that the bolt on the timing belt tensioner had snapped. They had my car for two weeks while they removed and replaced the bolt, and they even threw on a new belt just for good measure, free of charge.This only lasted for another month, until the same knock developed, and I took it back for them to discover the bolt had snapped again. They've had my car for 10 weeks now. Every week it was "We just need to do this", "We need to do this properly, otherwise we'd ruin the engine" "We're waiting on this part", "We're waiting for the tech to approve it" "you'll get your car back tomorrow or the day after". Every week. Mind you, I was having to call every week for these updates. On the 8th week I got someone who nonchalantly told me "you need a new engine". And after a week of calling them trying to get more details, they inform me that it's going to cost me $4,500 to replace the engine. I've heard nothing from the shop since then. I've filed complaints with corporate, I've heard nothing. It's been 10 weeks.They suggested maintenance. They performed maintenance. I'm now without a car.If anybody sees an old Blue Hyundai Tucson in the bay, let this serve as your warning.Service: Auto engine diagnostic
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August 2022 by ismail amrani
I wish if I could give them 0 star, they took my money without fixing anything.Today I brought my car for wheel bearing noise, they told me that I need to replace the front right wheel bearing, i waited 5 hours at the lobby for it to get it diagnosed and replaced.After getting my car I noticed that the noise didn't go away and still the same.They just want you to keep going back to charge you for things that they will never fix.They are one of the worst mechanics in town.
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July 2022 by Agustin H.
I have taken all my cars here and every time they are real professional and take care of all my issues and prices are great. Wether it's a oil change or check up. They never try to upsell me or make necessary repair.
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June 2022 by JeanAnn Harrison
Outstanding services. Tony Moreno helped me tremendously by explaining what I needed, the situation of my warranty and did so professionally and super friendly. My tire is easily fixable and will not cost me anything. The guys in the office made me feel comfortable and I'm grateful to making a stressful situation much less stressful. Thank you to all! ???