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January 2024 by Scott B.
I've purchased model aircraft from Eztoys nearly 24 years, always impressed and satisfied by Kam and Zinat's superlative pricing, selection, and customer service. First met at former storefront enjoying delightful visits and transitioned with them to online sales. Looking forward to years of camaraderie!!
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November 2023 by Feroz C.
They consistently have taken care of me. Whether I ordered model airplanes living in Los Angeles, Chicago, and now Phoenix, AZ. Appreciate they even went to look for an item that wasn't available, because so few were made. Thank you...
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November 2023 by Taylor U.
Never got my item. I ordered something on August 3 and I cancelled my order on the week of Thanksgiving because they haven't shipped it. They said they don't know when ezToys will get the product. Beware that they sell stuff that they don't have in their facility and you never know when you will ever get your item. Customer support was kind enough to respond to my emails and not ignore me.
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June 2023 by Miguel Angel Ranaldi
They provide a excellent service! and best of all, the wide variety of models and accessories at good prices.
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October 2021 by cristian de ferari
You can Not! actually go into the store! they only let you pick up if you ordered it online and to top it all off they’re closed on weekends. Why do they even bother to have a store front? They must be making up the price so much they don’t need to be open like a regular store.
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August 2021 by Ryan D.
Drove nearly 3 hours from Los Angeles to this store to have them tell me they only work on-line and slam the door in my face. Why don't you say so on your website? Spend your $ at retailers in Las Vegas, Miami and Kansas City that dont view your business as an interuption to their work. Don't believe their website bs that goes on and on about their 'commitment to the customer experience'. What a load. Dodged a bullet...
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February 2021 by Russ O.
EZToys is my number one go to for all of my 1:400/1:200 aviation model needs. I've been shopping with Kam and his crew at Horton Toys for 20 years and I've ALWAYS had superb experiences with them. Their prices are competitive, generally always have what I'm looking for, and they make sure my experience is incredibly positive. Plus, returns have always been easy and quick. There are plenty of retailers out there to shop from but I personally would recommend keeping your business with EZToys. As one who's purchased over 900 models from them, I plan on keeping my business loyalty with Kam and his team for years to come.
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January 2021 by Janice Fulcher
(Translated by Google) Bad ? they didn’t put my address already complained in the post office the mistake was from the company #fernando to which I’m talking about he doesn’t answer my phone and doesn’t send my money bad experience I hope Fernando call me back .?(Original)Bad ? eles nao colocaram meu endereco ja reclamei no post office o erro foi da company #fernando a que venho falando ele nao atende meu telefone e nao manda meu dinheiro bad experiencia I hope Fernando call me back .?
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July 2020 by Yashar A.
I use them for all of my 1:200 and 1:400 models and they are always courteous and responsive. Their site is always up to date and they have one of the most comprehensive collections of airliners. They are my go to.
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July 2020 by Augustine B.
This us the first time I've done business with this outfit. They offer two day shipping but are unwilling to stand behind it or guarantee it. The rogue that I spoke with said that it wasn't his fault that I didn't get it in two days. Today is the third day and I still have not received my order. He said it's due by tomorrow, the fourth day and if I don't want it I should refuse delivery. Let the buyer beware!
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April 2020 by N B.
Hi, I need help with something and their email won't work? Help EZtoys. The last time I tried to order it was out of stock, I hear good things, but I just bought a model from them.
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September 2019 by Bernie L.
I've been using ezToys for my Soviet and Russian aviation Arcana produced after 1991, usually by companies such as Hobby Master, for quite some time. Sometimes, I also use them for ordering various Herpa and In Flight models I can't find through my other, usual, suspects. They always have great prices, fast shipping, and overall their customer service is wonderful. If a model disappears due to licensing issues or lack of demand - as others have mentioned I have no trouble getting a refund or credit towards another purchase. There's always as discount code, there's always at least something to psychologically make me feel better about turning more of my hard earned money into temper-painted zinc. My most recent purchase was a VKS Su-25 Gratch in a color scheme where ambiguity was demanded whilst they were helping the heroes of Syria fight IS. Would and already have used them again. Cannot recommend them enough.
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April 2019 by Danial Vaezi
Great place to buy collectible airplane models. I regularly shop online from their website. They carry models from all manufacturers. Great service, great people, great models!
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April 2019 by Christina Peterson
ezToys is the best place to buy collectable planes. They have a huge assortment unlike any of its competitors. They also have great prices and very speedy shipping!
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August 2018 by Reiiel A
So far I've had a great experience with ezToys. I have purchased a few models and will continue to. On one occasion I recieved a defective model and inquired about returns, i recieved an email quickly along with a pdf of a return label free of charge. The model was shipped back, however they were out if stock of that model so I got to choose a different model with equal value. Unfortunately the replacement I received was also defective (a big chip on the left tip of the wing). I wish they'd checked it before shipping it but I understand it's often a manufacturing error.
