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January 2024 by Dillon Johnson
Used this place once to ship a package. All that arrived at the destination was an empty box. Seems someone at this store opened my package, removed the contents, and sealed it back up.I will not use this store again and am leaving this review to caution others.
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January 2024 by Howard Savige
This is the worst fed ex shop I have ever been to, rude and entitled attitudes, manager was rude to my shipper on the phone, that just continued when I arrived to retrieve my package, I will never use fed ex again after this experience
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October 2023 by ckang35
Very friendly staffSpecial thanks to Drew ?
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June 2023 by Alison C
I was dropping off a return and was told I needed to purchase void fill since there was too much empty space in my box. My return was not fragile. I ended up going to another FedEx store and was able to drop off the box with no questions asked.
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March 2023 by Ben Castillo
Always a pleasant and fast service for this location. My first time to ship package and they made it easy and they sounded very accommodating....
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February 2023 by Benjamin W
Every time I come here it’s never been a good experience. The parking lot is a mess and sometimes you have to fight for a space. Today I tried shipping out a couple large heavy packages. They were well packaged and ready to go with the shipping label already on it. After unloading them, they told me they wouldn’t accept them because the boxes were damaged. I had to reload and take them to the main FedEx shipping center 20 min away (not 11 min as the rep told me). The workers at the FedEx shipping center didn’t understand why the store didn’t take them because my boxes looked fine. Thanks for the poor customer service and for wasting my time. This is just one of the many poor experiences I’ve had here. If you can take your packages to another location, I would.
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January 2023 by Chip Selden
Chandler was totally patient and helpful. Never had a bad experience and this location.
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December 2022 by Alberto Pulido
If you could rate 0 stars I would. Trash customer service. 20-25 minutes to print something and that's if they even acknowledge you. The gentleman that was at the desk was the only employee there and was helping a customer, but I waited 10 minutes and not even acknowledged. No, "we'll be right with you" nothing. Then the other employee clocks in and same story except this guy has some sense to actually tend customers. He helps me out to print something but then there's an error and helps another customer ok fair, however the other employee becomes free and instead of helping me out he goes about his day waiting around. Never coming back here again.
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December 2022 by AP 7
If you could rate 0 stars I would. Trash customer service. 20-25 minutes to print something and that's if they even acknowledge you. The gentleman that was at the desk was the only employee there and was helping a customer, but I waited 10 minutes and not even acknowledged. No, "we'll be right with you" nothing. Then the other employee clocks in and same story except this guy has some sense to actually tend customers. He helps me out to print something but then there's an error and helps another customer ok fair, however the other employee becomes free and instead of helping me out he goes about his day waiting around. Never coming back here again.
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October 2022 by Raed Manasrah
Front desk person was rude, states he couldn't help me because I arrived at 6:59pm and they close at 7pm.
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October 2022 by keith winn
Beware. Store apparently has no plastic packaging material. Seems odd for a shipping store.
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September 2022 by Megan Windsor
This location has been an inconvenience at the least. Went through the process of shipping out a package and had the assistance of the desk to package it properly. Was first communicated pricing and details for shipping, checked out and left, as I was told he would box it up right then. 30 mins later I get a call that the box is not the right size and that they need to charge me more for box, bubble wrap and shipping. I had to return to the store when I didn’t really have time and have them tell me that the price for all of the shipping needs were more than double the original price and that they couldn’t do anything for the inconvenience. Needless to say I will not be using this location even if it’s the closest in location. The staff were not accommodating or even apologize for their employee mistake.
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September 2022 by Carlos
Avoid like the plague! Not worth it! Parking is horrible! The employees are slow, so expect a line. Customer service is horrible. Will never return here again...
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August 2022 by Craig Coker
Closes at 6pm not 7pm. Update your hours so you don’t waste peoples time.
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August 2022 by casey nibecker
I went there a few weeks ago to try and get everything I needed printed for my friends bachelorette and Jacques was so patient and kind with figuring out exactly what i wanted and making it perfect!! Thank you Jacqes! Theyve always been so friendly there.
