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March 2024 by Timothy Dowd
This guys on the base have consistently been awesome!
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March 2024 by ÚŚMÇ 2ØØ7
Tynia was really helpful to get me in same day. Also to give me the best deal. I purchased (4) new Firestone tires and got an alignment done.I’ve been coming to Firestone since June 2015 and have NEVER had any issues!!I live that I can “drive a Firestone” in my ‘08 Silverado.
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February 2024 by Clarence Holmes
Very professional great service vehicle was reay on time as promised.
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February 2024 by McKinley Jones
Great customer service and excellent work repair service!
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February 2024 by RODRIGO ACOSTA
Awesome customer service and highly recommended
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December 2023 by Monica Hayes
Fast service and extremely nice customer service
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December 2023 by Nicky Sixx
Would have been nice if they let me know they are in a military base... I'm a civilian so obviously can't take my car there! They called me to reschedule my appointment and didn't bother letting me know.
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October 2023 by garriman0369
It’s always a pleasure bringing my vanpool vehicle into the MCAS MIRAMAR Firestone. They are always fast, friendly, and accommodating. Thanks DebraService: Oil change
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October 2023 by Rebekah Hauck
Nice people and good prices.
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July 2023 by Jared Swails
Drove 2 miles on a flat just for them to be closed when the website and their door to said they were open…..gotta love military businesses
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June 2023 by Mason
Great prices especially for military. The folks here were very kind as well.
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June 2023 by Jade D.
We got an appointment last week for today to purchase and put on 2 tires on our vehicle but we were told upon arrival that it would take "at least" 2 hours to get it done. When we asked why it would take that long despite having an appointment and we were told an hour when we obtained the appt, the lady at the counter smirked and said that's just the "standard" time frame anywhere "even if you go to a dr's office" you would be waiting 2 hours. Really ? I am in & out at my dr's 5-10 mins that's why you get appointments @ even at Salons, dentists etc. I'm not sure what this lady is working at the counter for, seriously no customer service skills whatsoever . No apologies extended, said this is their norm. One gentleman had been waiting about 20mins with appt was told his auto part didn't arrive after all and that he had to re schedule . Unbelievable!
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June 2023 by Matthew G.
These guys are awesome, and an absolute no brained if you live on MCAS Miramar! They are always busy, yet take the time to help and do quality work!
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May 2023 by Timothy OLeary
Convenient location since I worked on base and access is not an issue. Called on a Sat to make an appt for a diagnostic and was given a Thurs appt at 7:30a.(today).Arrived on time, checked in with no issues and left my vehicle there..... .2 hours later, I notice my vehicle is parked in the back lot, so I inquire the status and answer from Debra was the diagnostic tech doesn't work until 9am. I asked why I was given a 7:30a appt and she had no idea, even though she made the appointment....I left, did a quick Google search for diagnostic service near MCAS Miramar and fortunately found a car repair shop, right on Miramar road. No appointment necessary, easy breezy. Dropped my vehicle off, the diagnostic was $95 bucks as compared to Firestone $115,. Got my vehicle problem resolved and out the door in 90 minutes.I always had nothing but great service and experience with Firestone, in several states. This location does not meet that standard in my objective opinion. Would not recommend. The off base competition does a much better job and more reasonable.
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April 2023 by luis vazquez
Someone here got complacent and didn't screw in my splash guard properly. And now I need to replace it because it came undone from the front while on the freeway and dragged until I could pull over off of the freway.
