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June 2023 by Helen
Been trying to open a business accounts for over a week now. I attempted to do it online but they require you to schedule an appointment. I called this location and they require I send in 3 months statements to start the process. I sent that in and followed up several days later. Called and was informed someone would call me back they didn't. I called again and finally got a the business banker he was confused as to why I opened a business in WY. None of your business. Then told me they don't 'just open accounts to open them' then he asked me for me articles and told me to email them to the pervious banker email (that never got back to me) bc he was too lazy to give his direct email over the phone. which I emailed in and haven't heard back. They don't seem to care about business bank accts
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November 2022 by Z Tupaz
Closed for Holidays/WeekendsI’ve had a great experience with OneWestBank before it became…ATM does not accept Cash Deposits.Bank policies are no cash deposits with debit cards all Deposits must be During Business Hours 9AM-5PM Monday-Friday via Drive Thru or Inside Branch. Inconvenient policies but highly reccomend Online Banking & Multiple Banks
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November 2022 by J Bomb u dont want Me 2 go off on U
A dependable bank with knowledgeable staff. One walk up ATM and drive through teller.* no drive up ATM *
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July 2020 by J Bennett
Not my first choice for a bank...
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April 2020 by Steven Cohen
We changed to this bank because of many promises to be helpful to our small business. We applied for emergency funding immediately and were told they were not ready or able to do the loan. We filled out documents and had them to this bank immediately upon them telling us they now had the money for the loans. They told us the loan was at the underwriters and then they told us “they had no funds”. Why not refer to a bank that does, why send to an underwriter if they had no funds? Did only their larger customers get funding? We are going to change banks as soon as the crisis is over. This is not a get it done for their customers kind of bank and I don’t think I could recommend doing business with them.
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December 2019 by Femme Gamache
Everyone at this branch has been especially helpful, attentive and responsive to the financial needs of my business. Christian and Darlene have been a pleasure to work with.
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June 2018 by Pati F.
Completely incompetent with Trust issues. Go somewhere else!!!! Came with my father 2009 when my mom passed away to be put on as signer. Dad died came in and had the trust put under new EIN number. Now they say they cannot issue check. I am the cotrustee and executor of trust. Go elsewhere. Anywhere else.