-
February 2024 by Farrah Bauer
LOVE this store and this brand. The cashiers are so friendly and helpful. The store is small so the selection isn't huge but they usually have everything I want when I shop there.
-
August 2023 by Jordan Williams
Came in today to buy 3 sets of pants. Called ahead and spoke with Hannah who said that the pants I was looking for were in stock (they were in fact not) and all pants are 30% off; the pants I called ahead and asked about were not on sale. My drive down to this store is over an hour. The woman in the store when we arrived was incredibly rude, ultimately killing the sale and making it easy for me to walk out. When I asked if they had the Abisko midsummer in stock, her reply was, "Well, do you see them there?". I've purchased multiple trekking backpacks, jackets, pants, and belts from this location over the past two years and haven't had this kind of misinformation and terrible customer service. Really dissatisfied given the cost of the items and the previous warm attitude.
-
August 2023 by Jacob Wilbert
We had a great experience at Fjall Raven in Del Mar. Dave, who is the store manager, was very patient and kind to us. Everyone there went above and beyond. We felt very and welcomed and blessed. We will definitely be returning in the future. Every time we come to this store, everyone greets us and is very friendly. Definitely recommend going to this store! You won’t regret it!
-
August 2023 by Armand Urb
Surprisingly stumbled upon this store and thankful I did! I was searching for a hip pack at another store, but glad I bought one from Fjallraven and even more grateful Charlotte working inside assisted me! Professional, knowledgeable, and patient to help me decide my purchase. So much to choose from inside and I loved the clothing material and colors offered, I’ll definitely return for that!
-
August 2023 by Andre Spark
These products are built to last forever but if there ever is even the smallest issue - no discussion, just an instant replacement. Thanks to Keilani and Dave Cook, the store manager, for your gracious support. It’s no surprise we have so many Fjallraven products in the family!
-
June 2023 by Janey GoExplore
The young guy provided us a great customer service. He even showed us how to wax the clothes.Love this brand because they prove great military discounts, and they provide lifetime repairs.
-
May 2023 by Steve Perkio
Great service!Be prepared to pay top dollar for the clothing but it's good stuff.
-
April 2023 by Russ S.
Overpriced and customer service is hilariously clueless. They had five people standing around the day I went in and not one offered to help. Also, they do not put prices on any of their merchandise so you have to ask for help if you want to know how much something costs. Honestly, I don't know how they are still in business with a bunch of old, clueless people pretending they know the brand when they can't even help with pricing. Don't buy from this corporate store, as you can find this same label online for half the cost and you won't have to deal with people who don't want to help you.
-
April 2023 by Juan Araluce
This store is wonderful. Their jackets pants and shoes are expensive BUT quality. Lightweight and warm . The brand means quality and you get what you pay for. Some items are exceptional value. Backpacks and belts and wallets are very well priced. Everything in this store is quality. Staff is friendly and knowledgeable.
-
April 2023 by Rene Daer
Just got my pants and jacket waxed at this store. Helen is amazing, super appreciate her knowledge, energy, and hard work.The clothes are of incredible quality, and it’s really nice to have a store to walk into to feel the fabrics and try stuff on before making a lifetime commitment, since that’s how long I expect to have these! Definitely my first stop when I need something to really get the job done, keeping me warm, dry, and active.
-
November 2022 by mauro capitanio
I really like the brand but the customer service was really bad. The young guy working there was totally disinterested to satisfy my request on having the correct size pant I was looking for. I felt I was asking too much and on the other side the Guy wasn’t even looking if he had it or not. It is not pleasant shopping like that
-
October 2022 by CristianoYL
They have tons of backpacks here, I'm sure you'll find one you like. The employees are very kind, we came in at the last minute but they helped us patiently.
-
September 2022 by Ari's Concierge Service
This store and brand are AMAZING! They went above and beyond to help and their clothing is fantastic. Dave, the manager, was very helpful and very kind. His customer service is top-notch and I cannot thank him enough for his help. The store is very nice and the trekking pants and clothing is great. Every time I take a hiking trip, I always grab my abisko tights and expedition jacket. Great store, great brand, great people!
-
May 2022 by Heather Frick
Staff was really helpful. Love that they have complimentary tailoring
-
April 2022 by Ari S
This store and brand are AMAZING! They went above and beyond to help and their clothing is fantastic. Dave, the manager, was very helpful and very kind. His customer service is top-notch and I cannot thank him enough for his help. The store is very nice and the trekking pants and clothing is great. Every time I take a hiking trip, I always grab my abisko tights and expedition jacket. Great store, great brand, great people!
