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January 2024 by logovo
Good service and knowledgeable staff in getting quality footwear. Prices are high but quality of their stock is worth the price.
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January 2024 by Olga C.
I want to say thank you Jackson for assisting me and help me find the right shoes for me. You ate very nice. Excellent customer service 10/10 Olga
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November 2023 by Norbert K.
We were disappointed when Footware etc. closed in University City, but very happy to find this store recently. The associates are knowledgeable and very helpful. Parking is shared with an auto repair shop.
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November 2023 by M B
I want to commend the excellent service I have received from store Manager, DeeAnn Kalusa.After receiving a referral to the Rancho Bernardo store from my podiatrist, I was helped by Ms. Kalusa. I really didn’t know where to start, so Ms. Kalusa asked me questions about my feet and past footwear, and was quickly able to narrow down what type of shoe would work best for my feet.Her precise knowledge of the footwear she sold saved me significant time trying on shoe after shoe to find what would work. That said, when we did narrow it down her patience was incredible when I requested to try on different colors or styles within that category.Her kindness and warmth make coming in a pleasure. She remembers things I have mentioned in prior visits, and it truly feels like a neighborhood store rather than a franchise.In a world where customer service is in decline, it is a pleasure for me to take the time and thank Ms. Kalusa and her team for making Footwear Etc. a great place to shop.
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October 2023 by Kendra J.
I love this store. I came here with a recommendation from my podiatrist. I love my new Hoka's! These shoes have changed my life. I don't have suffer anymore with the toe pain that I used to tolerate every day. The staff was so helpful in assisting me in getting the right fit for my condition and find a style I loved. I left with 3 pairs of sneakers and literally wish I had come to this store sooner. Foot health is no joke.
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June 2023 by Rattler G.
Usually great service. But the last time I entered the store a woman customer was shopping with a very large dog in tow (in a small store).I don't shop with dogs so I turned around and walked out. Disgusting.
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April 2023 by laura s
Great store and staff super cute sandals
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March 2023 by WILLIAM P.
I was referred here by my podiatrist. Small store with a regular flow of customers. Quick service got me comfortable running shoes for walking with my hammer toe.
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February 2023 by Marsha O.
I went to this store on the advice of my podiatrist. Branden couldn't have been more helpful, even though they didn't have everything I wanted. (My demands in a work-out shoe are very difficult.) However, he found some sandals that seem to work, and spent literally hours trying to find my workout shoes, even from other venders. I will have no hesitation in returning and recommending this store.
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January 2023 by Jenny Pasko
The owner, management and staff are hands down the best around in my opinion.
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December 2022 by Debbie Nolan
Had a great experience today shopping for new slippers. They had exactly what size and color I needed. I was in and out in no time!
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December 2022 by Judith Hindman
Extremely helpful …. Needed new insoles for plantar fasciitis and Daniela was very patient with me. Ended up with Orange Cadence that my podiatrist had suggested. Great service!
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October 2022 by Christina Maxwell
Always a great experience going here. They know their shoes.
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September 2022 by RosanGeorge Nichols
Daniela, Deann and 1 other workers on Aug. 19 and Aug. 21 gave terrible service at the Rancho Bernardo store. Very dissatisfied with service.
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September 2022 by Rebecca Jessen
This is my favorite shoe store! Always find what I am seeking, and more!
