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January 2024 by Julian Woodard
I've gone in plenty of times and just get completely ignored, but it's still a good place to. I honestly haven't been there in a while, so maybe the greeter has.
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November 2023 by Joseph Hicks
I honestly wish I could rate them lower, beware if your going to pre-order anything here for the pre-order bonus thing... just don't, they'll give whatever it is away. I pre-ordered mario rpg, which honestly was like a meh purchase to begin with but I have a pin collection and thought it would be cool to get the preorder pin bonus thing. Naw dude these people are gunna make you call the week after the pre-order day and ask if they have the pins in yet since they got shipped out late or whatever and then you're gunna go into the store just to find out they gave all the damn pins away, so now not only have a driven there 3 bloody times but I also have to buy a pin that came with my pre-order from a scalper or a pin collector. Like bruh how incompetent do yall have to be to not be able to do yalls retail job correctly. 0 out of 10, will never recommend. At least not this gamestop, never had a problem with any other ones before this one but maybe yall shoulda gone out of business.
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September 2023 by Vic Sinfuente
Kyle the assistant manager at Game Stop Mira Mesa is so rude!We were looking for a used nintendo switch game at the game stop mira mesa. We spoke to one of the associates and she said they only have new available and it is last piece. My wife and I told her that we don’t know if my son will like the game and then the associate told us that you can buy the new and you can return it if the game is damaged. I asked her what about if my son doesn’t like the game and the assosicate said YES you can return it. You also have 15 days to return it. I asked the associate why before you cannot return unopened game but she said it is a new policy because some customers buy new games but they found out that the game is damaged. So we purchased the game and it is a last piece. So we got the NEW game and it is NOT SEALED.We decided to return the game the same day and another associate he told us that we cannot return the game because it was opened but got it new but not sealed. So the associate called the Kyle and he told the assosicate the we cannnot return an opened game it it the policy of game stop which is very contradicting to what the lady assosicate told us before we purchase the game. So the associate told us to come back again the next day and talk to the manger and he said manager is nice and Kyle is a rude person.So we decided to come back the next day but when we got to the store no manager only Kyle. We told to him about what happend and he keep insisting the his associates know the return policies. I told to Kyle that the associate told us the we can return the game if my son doesn’t like it. Kyle told me that I am lying. Associate will never say it.So disppointed to Kyle and he is very disrespectul to customer. He should talked first to the lady associate before accusing us .Game Stop corporate should give disciplinary action to Kyle the assistant manaager of game stop!Will pass this complaint to Game Stop corporate.Game Stop - 8135 Mira Mesa Blvd #3, San Diego, CA 92126
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September 2023 by flamgo
very rude service and really bad games and does not give discount.
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August 2023 by chris vega
Attentive enough to get by. Service is acceptable. Overall it's a place to go buy/sell games! Have fun while you're here.
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August 2023 by Justin Walwyn
Not answering phones. Didn't have the game day 1. Don't do midnight releases. This store is a huge disappointment.
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May 2023 by S S
Trash service. They never pick up their phone n I’ve been in the store watching them intentionally not picking up the phone
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May 2023 by Q Sak
Trash service. They never pick up their phone n I’ve been in the store watching them intentionally not picking up the phone
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April 2023 by Sean S.
Jaylen was very friendly and helpful, store was very clean and organized!
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March 2023 by Ian L.
Quick help and friendly workers. Usually find decent bargains on games, and trading cards are usually in stock. Would recommend.
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March 2023 by Andrew Jaru
Really nice GameStop. The employees are always having a good time. They don't get a lot of older trade ins, but they price match and put the pre-owned stuff together. This location focuses more on the games and hardware with only a couple racks for pop culture gear.
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December 2022 by J M.
It's a fine shop most of the time probably but the employees could do better with their customer service (except Diana who was cool)
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December 2022 by Benjamin T.
Horrible customer service, most notably from the asian male with the ponytail, he is horrible and very creepy. He treats his employees horrible and incredibly demeaning, for the females especially, please change the culture and most importantly better leadership. I only hope that the employees under his leadership are happy and safe.
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September 2022 by Isaac G.
Tristan is the Pokémon Platinum UNOVA GOAT. Super nice and helpful. GameStop is lucky to have such a wonderful employee.
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September 2022 by Zach Everhart
Great location and very friendly staff. Solid game selection and valued sales.This is the only way to buy games these days. Saved $30 on a $144 purchase.Highly recommended.
