Hertz Car Sales Kearny Mesa has received a mix of positive and constructive feedback from customers. Many customers praise the friendly and helpful staff, highlighting the exceptional customer service provided by managers and salespeople, particularly mentioning their prompt response to issues. One customer shared their experience of quickly getting tires replaced after purchase, showcasing the dealership’s commitment to customer satisfaction. Several reviews indicate that the dealership offers competitive pricing compared to competitors, making it an attractive option for car buyers. One customer noted significant savings compared to others like CarMax, reinforcing the value they found in their purchase. Customers also appreciated the ease of the buying process, even during challenging times like the COVID-19 pandemic. However, there are some areas for improvement. Some customers reported minor imperfections in the vehicles, such as scratches and dings, and suggested potential buyers thoroughly inspect the cars in daylight. Another concern raised was the dealership's policy of providing only one key with the car purchase, which some found disappointing and a questionable business practice. Overall, Hertz Car Sales Kearny Mesa is regarded as a solid option for purchasing pre-owned vehicles, with a dedicated team and fair prices, but customers are advised to do their due diligence regarding vehicle conditions and key policies.
Everyone at Hertz has been wonderful! They were all so kind, professional, and above all helpful. They really care about their customers! Special thank you to Dave, Steve, and America for making my dreams come true!
November 2025
I just bought a car and everyone there are very friendly and accommodating
November 2025
Best deal with Hyundai and best guest working there