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October 2023 by dvora dawson
I am constantly shocked at the horrible customer service from this very small bank. They could care less about their customers and prove it every interaction I have with them. Their remote check deposit is deplorable, and they don't keep any deposits online for more than a month- they don't keep more thank 3 months of statements available online, and then charge you $5.00 per statement. I have called four days in a row requesting 2022- told them my accountant needed them- 4 days later I still have not received them. I have called and been told that they are too busy with NEW customers...WHO treats existing customers like that??? You would think you get better service at a small bank...NOT this one!
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August 2023 by Amanda Nguyen
Called before and the guy had no idea how to answer my question and asked for help and came back with the answer, I don't know. He tried I guess... but then I tried their chat service on their app which to this day and two years later I still haven't received responses from.When I first opened an account with them this blonde lady was really rude and hasty and following that i haven't really received service as good as SDCCU.
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August 2022 by Sarah-Beth Mullick
Home Bank, specifically Theo, helped our company with the PPP loan when no one else would. Our business has banked with Wells Fargo since the 90's and they couldn't get things done for us. Thank you Home Bank of California!
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February 2021 by Lindsey Handley
Home Bank of CA has been a lifesaver for our business. Allison, specifically, has gone out of her way to help our small business secure both rounds of PPP loans. Very professional, friendly, and responsive. I highly recommend working with them!
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April 2019 by Brenda del Sol
Went to buy a roll of quarters ... "sorry, you are not a member". And I guess they are not a bank.
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February 2018 by Christopher Matthew Spencer
My mortgage was rough around the edges. I had Airbnb income, self-employed income and no W2 income. Everyone was amazing. My loan was pain-free and I am saving money like nobody's business. I give Home Bank of California the highest recommendation. And I live in Burbank...they loan across town which is amazing.
