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November 2023 by Michael Fahouris
I’ve been a business owner for 45 years. Most of the time was with big banks like Wells Fargo and Bank of America.Seven years ago I started banking with HOMESTREET they rock. I strongly recommend any business owner switching to Home Street. Try them out for six months you’re gonna like the vibe, the interest rates, the personalize service and best of all their mortgage rates. If you want to buy a house or a commercial property you should strongly considered getting your mortgage with HOMESTREET.
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January 2023 by Robert Jackson
Great individual service where everyone knows your name .
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June 2022 by Hael L.
I literally love this bank. I never thought I would say that about a bank. But all the people who work here are so friendly and helpful and worked with me thru a very difficult loss in my life that saw me having to come back and forth from the bank. They were all so understanding and nice to me even when I was standing at their desk in tears. Years later I still bank here and really appreciate their kindness and help that they have provided. I would absolutely recommend this bank. A1 5star staff.
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January 2020 by Allen Hardy
This is a wonderful bank! How often does one hear that about banks these days? The people are not only friendly, they are downright helpful. And they actually offer real interest on deposits! My family has banked in Point Loma at various banks for years, and I recently had occasion to transfer funds out of the estates of deceased family members at several of these branches. This made an interesting comparison of the sort one doesn't find in Consumer Reports--but it was real. I won't discuss Wells Fargo, except to mention it deserves its recent headlines. The Chase branch on Rosecrans was probably the worst, in that had various ways of holding onto funds in contravention of a court order, while offering effectively zero interest in their "Premier Savings" account; Union Bank was friendly, but not knowledgeable, and--again--offered almost no interest. Home Street Bank is the winner!
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June 2018 by Travis H.
I just can't say enough good things about Homestreet Bank and the Rosecrans Street location in particular. They have helped my husband and I so much with getting our lives started in San Diego. Lisa Pereira has been a lifeline to getting my account up and running and working with my schedule. When I told her I wouldn't be able to pick up my checks from her branch, she sent them FedEx overnight to make sure I got them the next day. They arrived before I left for work today. They work so hard to earn your business and treat you like a friend. I highly recommend them.
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January 2018 by Sarah
I came across this Bank needing a one time transaction; as soon as I entered the door I was greeted by the tellers with one of them verbal greeting the others are eye contact I felt welcomed :) I also noticed the instant coffee maker and cookies by the reception (scored). At this point I feel like the HOMESTREET bank name stands up for what it is: HOME felt at home because of their interactions with me, the STREET being that the bank is accessible on the main street.
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December 2017 by Tatum D.
A Breath of Fresh Air! ***** STAR CUSTOMER SERVICE***** Kellen McCarthy, Maria Correia, and Lisa Pereira are Total Rockstars; Knowledgeable advice and complete understanding my personal banking needs. I am grateful to have Home Street Bank in our neighborhood and I know you will also!
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December 2017 by Gonzalo A.
Nice and friendly staff Raymond, Gorete, Lisa, and Kellen are good folks and make the banking with them easy!
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December 2017 by Jeffrey W.
Just when you think banking got too big, to little security, overcharges, fraud, etc; there's [HomeStreet] Bank. Originally founded as Kaiser's Credit Union, it morphed into HomeStreet Bank. They know you by name, it's like seeing old friends every time you're in the branch, and they have NO FEE accounts and waive ATM and other fees for being a good customer. Best Bank in town. Check them out! Maria, Lisa, or Kellen, they'll take care if you. www.homestreetbank.com
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November 2017 by Bob Caldwell
A small-bank feel; very personal service, and great people. They actually WANT to get to know you. The fly-in-the-ointment for me was that they fired their investments guy, and didn't tell me until a week later. Would liked to know sooner, and from my local people, not the boss in Seattle. Otherwise, I would highly recommend these folks as a bank. Jury still out on the investment side.
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September 2017 by Juergen R.
If you have struggled trying to have good personal interactions with your bank, HomeStreet Bank is the place to go. Our dealings in the past with several major banks and credit unions were met with condescending, disinterested treatment. We contacted HomeStreet Bank in Point Loma with a special request and they helped us, even though we had no account with them. It was so refreshing that they went out of their way to accommodate a non-customer that we opened an account with them. The genuine friendliness of the Point Loma Branch manager Raymond Simas, and especially, Denise Cuellar was remarkable. We strongly recommend this Bank.
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March 2017 by Balboa Travel, Inc.
This is a wonderful bank. Great service and services plus great rates. This feels like a bank should...personal!