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February 2023 by Meghan Owens-Jacobs
I know there are many wonderful tax analysts with H&R Block, but Ms. Lonzetta Smith is amazing and she is who I will be sticking with. She is very thorough and I know she went above and beyond to make sure I received the best results for my tax return. Thank you Ms. Lonzetta.
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May 2022 by S K.
Beware of H&R Block! The preparer who did my taxes made so many mistakes on my return. I started noticing red flags when he kept inputting my home address into my employers address, then had to get up and ask a colleague for help on more than one occasion. He doubled my HSA amount and put it under taxable, it was such a mess! I had to go back for an amendment and he charged me for the amendment which he didn't even do correctly. He never attached any of my w-2's onto the paperwork to be mailed in and inputted some random numbers. I had to pay another professional to fix his errors! I was told that the preparer made multiple mistakes and definitely was not experienced! I recommend anyone who had their taxes prepared at this location to have them checked for mistakes.
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April 2022 by Yesenia DV
Great service! I will most likely return next year. she explained what I didn't understand and walked me through it.
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April 2022 by Maricella Sandoval
I love how easily Lonzetta handled everything. She also explained everything thoroughly and made my experience smooth.
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March 2022 by dexter bowden
She's helped over the last few years and is very knowledgeable.
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January 2022 by Jeff Goddard
Always a great experience. Customer service is unmatched at H&R Block on Euclid. The level of expertise and knowledge is unparalleled in comparison to others I have used. Joe and Sharol are the only tax experts I'll ever use. They get the results you deserve in a timely manner and really care about the customer.
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June 2021 by Alejandra Castillo
Cheryl was rude since I had walked in and late had my appointment scheduled for 12:30 waited an hour to get seen .
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April 2021 by Renee McClendon
THE EUCLID OFFICE IN SAN DIEGO CA HAS THE BEST CUSTOMER SERVICE
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April 2021 by Misty Welch
The Tax Preparer was very helpful & professional, but I had made an appointment and was seen 40 mins late. There is no point in making an appointment if they are understaffed & only one person is literally helping everyone.
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April 2021 by Jennifer Smith
The woman that helped me file my taxes was very nice and good at what she does.
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April 2021 by elizabeth kelly
Ms. Lonzetta provided great friendly service and was very helpful at explaining thoroughly
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April 2021 by Erika Carranza
All of the tax preparers there are awesome
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April 2021 by Theresa Moodie
Shelia, her boss and fox was great.
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April 2021 by briana mula
Very rude just save your time and go somewhere else
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February 2021 by Niki Jefferson
The customer service was immaculate, and they were able to address my concerns in a way that calmed my fears. Filing was quick and easy as ever. The fees are a bit high, especially when purchasing add-ons, but, the ease and quick filing made it worth it.