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March 2024 by Jeanie Winstrom
Horrific service. They are not responding to my text messages about my concerns.Asked for check out at a certain time and this was confirmed in writing. This is available to me as a discoverist member.First, someone knocks 3 hours before the agreed upon time to 'check'.About 15 minutes later someone attempted to enter the room without bothering to knock. If I hadn't had the safety bar in place, they would have walked right in. What the actual??I was in a work meeting, thank goodness that I was muted while they were attempting to break into my room.There is more, I will update later.
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February 2024 by Fernando Farias
excellent service and
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February 2024 by Jon Kline
We had a wonderful two-night stay. The staff is very friendly and the rate was fair. The room was spacious and kitchenette was perfect. The bed was comfortable.The hot tub is gone; if you see it in photos it’s because they’re old. The outdoor pool is great, though, and it’s heated.
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February 2024 by Carson
Great rooms, very friendly and professional service, and an awesome quiet location. Free breakfast too!
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February 2024 by Jeffrey Santoso
Rooms: Clean, comfortableFood & drinks: Good breakfast buffet with rotating selection
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February 2024 by Debbie Clinton
Clean room and comfortable bed. Breakfast was
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January 2024 by Erica Kim
Rooms: 냉장고와 팬 소리가 상당히 시끄러워서 밤에도 깸. 층간 소음 진짜 심함
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January 2024 by Vee Co
Overall 3.8/5. Room was clean and an okay size. Nothing fancy. Breakfast was good. Staff was nice.Parking is 16$/night.Check in was quick. Lobby area was clean. Got a room on the second floor it was a 1 king bedroom. Kinda small in size. Had a view of the pool. A lil aged overall. Give the room a 3.8/5.Breakfast 3.8/5. Wish they had a waffle iron, the premade waffles were cold. Buffet style with scrambled eggs that seemed like carton eggs, pork sausages which were good n warm, typical breads like white toast muffins and donuts. I dont remember bagels. Orange and apple juice, cereals and different types of milk including oat. Oatmeal and toppings. They also had miso soup, rice and lentil soup! That was cool to see. The miso soup was meh but i appreciate the variety.Bar tender guy was cool and made good drinks and nice conversation.Nice stay. Nothing fancy.
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January 2024 by Wesley Bond
The rooms are new and clean, and very spacious! The front desk staff was very helpful and were able to get me checked in early with no issues. Parking is easy and not expensive. Great place for a quick overnight business trip!
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January 2024 by Matt Varble
Checked in and the hotel said they don’t participate with the Hyatt loyalty program and would not upgrade my room despite my explorist status unless I paid $20 a day extra. This is a violation of the franchise agreement and should result in their franchise being revoked.Then, within 10 minutes of checking in the fire alarm went off, and we had to evacuate the building, and there was no emergency at all. I would suggest based off these two initial impressions and experiences I’ve had to avoid staying here, and if Hyatt corporate reads this review you need to evaluate the franchise agreement and look at revoking it for this location as a result of them not recognizing the Hyatt loyalty program.
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January 2024 by David Huynh
I was quite disappointed with this hyatt house location. The picture on the website is quite deceiving. Staff members all quite quiet, no one greeted us or even say good morning during breakfast time.There is only 1 elevatorThe room we stay was very small and found a bug on the curtain and small centerpiece on the bathroom floor.The hotel hallway smell quite funny and the room is dark even we run on the light.
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January 2024 by Windam
The night manager is very rude and unhelpful to any questions or requests. She’s very snarky for no reason when I was very respectful throughout the whole interaction. Asking any form of questions or clarification on things results in her giving short responses to shut down anything. She was the worst part of the experience staying here.
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December 2023 by Subhra Debnath
Rooms are small when a property is labeled as "House". Service, cleanliness and breakfast are good.
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December 2023 by Nikki E
Excellent stay! The property is very clean, the staff very friendly, and the breakfast was great! Conveniently located near the 805 Fwy. The accommodations were very nice, modern, and comfy. Love the shower! Briana the hotel manager was especially kind and helpful. Looking forward to returning soon!
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December 2023 by Ronnie T
Location is excellent. Newer underdeveloped area with some corporate buildings around. Easy access to most of San Diego, most areas accessible by freeway within 30 minutes.Staff was helpful, rooms clean. Modern and simple. Breakfast is included with stay, they even have miso soup, white rice, and lentil soup. Nice different touch.Would stay again.
