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December 2023 by Juan Garcia
Would never recommend this location to anyone they make u pay for there maintenance and give you no choice in the matter just leave you with a bill dirty small apartments that look into each other and staff that is sassy
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December 2023 by Joseph P.
My wife and I have lived here for just over 2 years. Generally speaking, we've enjoyed it. The office staff is pleasant and helpful. And the maintenance people are timely and efficient. No one's perfect...which is why the 4 star rating. We like it enough though, that we just signed a lease for another year.
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December 2023 by Carol M.
I just want to leave a 5 star for Eric and Lizbeth from the leasing office. Since the very beginning when I was helping my mom fill out her application/paperwork they were super sweet and helpful at explaining everything. Anytime we need assistance or ask for any kind of maintenance, they've been quick to respond.Eric has always been kind & understanding, having our best interest at heart, as well as Lizbeth. They made us feel welcomed since day 1. And even now , months after living there, they have maintained in contact with kindness.
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December 2023 by Jenny M.
I love the tour Vivi gave me she was amazing, answered any questions I had and the place looks amazing definitely recommend checking this place out
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November 2023 by Bradley Webster
Edit - it has been over 4 months and things have only gotten worse. Would not recommend living here to anyone, go literally anywhere else.They let anybody live here. Insanely expensive while they have people pulling fire alarms all morning and management has never done anything to address the problem or safety concern.
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November 2023 by Rosalina Ramos
Our leasing experience with imt mission valley was awesome! Eric was very attentive,professional,and just awesome! He and the rest of the staff,Jillian,Liz,kept us updated throughout the whole process!
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November 2023 by Yadav N Murthy
The folks at IMT Mission Valley are super helpful and tend to requests as soon as possible. The team here Miguel, Luis, and Jose are amazing and the complex is well maintained.
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November 2023 by taylor linhart
Whenever I have a maintenance issue the maintenance crew responds within 24 hours and it has been a great experience so far living here for the past 3 years.
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November 2023 by Andrew T.
maintenance is timely and proficient and effective at their job. leasing office is effective communicators and able to help most of anyone. everyone deserves a raisebest and greatest apartment team across the board ever. 10/10 would reccomend.
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October 2023 by Juliana Triplett
I have lived here for about five years through the transition from Bella Posta to a year or two ago when IMT took over and love it. The property is beautiful and everything has been updated. On top of that the leasing staff, maintenance and support staff are truly amazing. Maintenance is always quick and efficient in handling of any issues and so so kind. The leasing office staff are all so sweet and literally greet me by name. All of this plus the super central location of IMT makes it so easy for me to stay. Also safety is very important tome as I’m sure it is to everyone, and I definitely feel comfortable here and always see the security roving the complex after hours when I’m coming home late. The only reason I knocked a star off was because of the parking but I’m not sure that that is an easy fix given area and the other businesses around. Other than that, love it here. ❤️
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October 2023 by Mitchell Darwin
My initial experience with this apartment complex was very positive. However, after I moved-in my experience went downhill. Constant loud/inconsiderate neighbors, and people wanting to party loud at the pool late at night during the week. Drug addicts/homeless people hanging around in the parking lot who will occasionally harass you which made me feel unsafe. Lastly, be prepared at move-out to not get your deposit back. They will tack on fees and charges that go well beyond the deposit no matter how well maintained the apartment was kept. I could go on but will say just avoid this apartment complex. For the price you can find a more family friendly/safe complex that won't nickel and dime you. If I could give zero stars I would.
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October 2023 by Mat A.
Almost forgot about you guys until I got the move-out charges in the mail. Where do we begin IMT? This place was better off when it was called Bella Posta about 3-4 years ago. See, the problem is, these big companies like IMT come in and purchase properties like this one, add some landscaping to make it more appealing, then sell the property a few years down the line for a profit. That is why the units and buildings are (internally) in horrible condition. As long as it's appealing from the outside.Anyway, on to my review. The problems began in building C, second floor. My unit was infested with termite swarmers constantly coming from the walls, which usually means the larvae behind the wall are looking for a new home. I requested to be moved to a new unit, which they did move me, however made me pay move out fees for the old unit, as if the termite problem was my fault. As if I wanted to take time out of my life to move into another mediocre apartment unit. How does that make sense? Anyway, I paid it and moved into the new unit in building A which was fine besides the fact that the hot water gets turned off twice a week since the building is so old and the plumbers they hire don't actually implement permanent solutions. And because of these plumbing issues, you will be surprised with piping hot water every shower. You will have to adjust your water temp OFTEN during showers. People within the community don't pick up after their animals, nor is it enforced. Residents also like to leave the outside doors unlocked so that homeless and skunks can walk right in (happens often). That's never enforced either. The reason I moved out was because of a support column in my unit appeared to be bent. The property assured me they had a contractor take a look, basically saying that it was fine. With that, I've had dry wall removed from my ceiling for pretty much the last 3 months that I lived there, with clear trash bags covering the hole. IMT expected me to move out for 2 days or something crazy while the repairs took place pretty much. And then I still get hit with a $900 move out charge. $700 for an old carpet that was there when I moved in? I know what the new carpeting looks like.... I lived in two other units of yours. You're literally trying to get me to pay for a new carpet that should have been replaced before I moved in.... What a joke. Living at IMT Mission Valley has been one of the most frustrating things I've had to deal with while living here in San Diego. Sure, it's cheap for mission valley but don't forget... you always get what you pay for.
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September 2023 by Cynthia Flores
The staff are very friendly and super helpful! The apartments are spacious, very clean and up to date! The outside is pretty and well maintained. Very dog friendly, they even offer a dog wash area! There are elevators available throught the complex. The other features such as game room, volleyball court, 2 gyms, 2 pools, outside grills, and fire pit are just icing on the cake!Parking plan might need to be revisited to better suit those without reserved spots.Very content with our decision to live here. ?
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August 2023 by Shanique Henry
Maintenance is always friendly and professional. Never had to wait long for any repairs. They really go above and beyond. The leasing staff is also friendly
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August 2023 by Taylor ViP
I do not suggest anyone new move here! The type of tenants for such an expensive area has gone way down hill. The complex is no longer a safe community. There are people on drugs that walk around barefoot that live here and look like they are homeless. There's meth addicts who pull Fire alarms and harass the neighbors and management does nothing to remove them. There's people who look homeless bringing other homeless onto the property. We live on a very expensive area and now seem to be taking mentally unstable and section 8 housing! Avoid this place!
