About Index Urban | The Best In Luggage and Travel-Goods
Index Urban is San Diego's premier independent travel shop, offering the best in luggage and travel-goods. It provides a wide selection of quality items for the modern traveler, including the latest in luggage, backpacks, briefcases, duffel bags, cross-body bags, leather goods, and travel accessories from many premier brands. The store is known for its incredible attention and best-in-class customer service, with knowledgeable staff providing great and helpful service both on the phone and in person. Customers highlight it as the best retailer, with an excellent onsite luggage repair service and thoughtful details like personalized luggage tags with a purchase. It is hands down a favorite, earning praise for its excellent repair service, fantastic selection for all budgets, and overall unreal experience that creates lifetime customers.
Online order came in 2 days from SD to LA. Item packed well and in great condition with a complimentary customized luggage tag. Called the store before ordering because I had a few questions and they were very helpful. Happy with the purchase and service.
January 2026
12/10 recommend ! They can fix everything. They are so nice, professional, and great prices. They got my bag done so quick.
December 2025
This store rocks! I’m so happy I decided to purchase my Brics suitcase from them this past summer. I had a small decorative piece pop off while traveling and they had it replaced within 5 minutes of me walking into their store. Highly recommend.
