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May 2023 by Ritz Line
I recently had the pleasure of speaking with Dominic from Infinite Chemical Analysis, and I must say, I was thoroughly impressed with the level of service I received. Dominic was incredibly helpful and patient, taking the time to answer all of my questions and ensuring that I fully understood the information he provided. He went above and beyond to solve the mystery I was trying to unravel, and I couldn't be more grateful for his assistance. I highly recommend Infinite Chemical Analysis to anyone in need of their services.
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November 2021 by Quinn Walters
We have been working with Infinite for almost 2 years now and I cannot recommend them enough. Dominic is the best around and has been so helpful to us through all of our testing needs. We have found it all with Infinite, from a quick turn around time on results, to affordable testing, great customer service, a scientific approach to test results, transparency to discuss results, etc... We value our relationship with Dominic and Infinite so much and know our products are in good hands with them and their scientists.
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October 2020 by Ryan B.
It is extremely difficult to find a lab that can provide consistent, repeatable results with their testing due to poor quality control standards. I thought that I had found a good solution with Infinite Cal out of San Diego, but their prices are high and customer service is terrible at best. They recently charged me $50 to redact my company name from a lab report that was to be used for a white-label customer. When I requested that the fee be waived, Dominique told me that I would have to spend $50,000 a month like their big customers in order for him to waive the fee. After informing Cameron by email that I felt disrespected by one of his team members, he told me that I misunderstood what Dominic was saying, placing the blame on me. I got the memo, Infinite Cal doesn’t care about me or my business because the multiple samples that I send per week aren’t enough revenue for them to care about me as a customer. Needless to say, I’m switching to a different lab testing company who values my business.
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October 2020 by Ryan Botsch Illuminent
It is extremely difficult to find a lab that can provide consistent, repeatable results with their testing due to poor quality control standards. I thought that I had found a good solution with Infinite Cal out of San Diego, but their prices are high and customer service is terrible at best. They recently charged me $50 to redact my company name from a lab report that was to be used for a white-label customer. When I requested that the fee be waived, Dominique told me that
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October 2020 by Ryan B.
It is extremely difficult to find a lab that can provide consistent, repeatable results with their testing due to poor quality control standards. I thought that I had found a good solution with Infinite Cal out of San Diego, but their prices are high and customer service is terrible at best. They recently charged me $50 to redact my company name from a lab report that was to be used for a white-label customer. When I requested that the fee be waived, Dominique told me that I would have to spend $50,000 a month like their big customers in order for him to waive the fee. After informing Cameron by email that I felt disrespected by one of his team members, he told me that I misunderstood what Dominic was saying, placing the blame on me. I got the memo, Infinite Cal doesn't care about me or my business because the multiple samples that I send per week aren't enough revenue for them to care about me as a customer. Needless to say, I'm switching to a different lab testing company who values my business.
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October 2019 by Adam L.
Can't say enough good things about the lab. Their services are very reasonably priced, their consistency of accurate results Is exemplary, and level of customer service is exceptional. I highly recommend this company and get them 6 stars out of five
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August 2019 by Hassan Khalil
As a consultant in the cannabis industry there is only one lab I trust to recommend to my clients, that lab is ICAL. They have the most accurate and consistent results and operate at the highest standard for cannabis labs. Their service is fast and priced very fairly. The staff is well trained and always willing to help even beyond lab testing. They use only top of the line equipment and for all those reasons are one of the only labs worth trusting in this industry.
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August 2019 by KS Labs
Hands down the best lab in all of CA. Fast, accurate service, and very fair pricing. The team is very knowledgeable and always happy to help us out. Highly recommended!
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July 2019 by Vanessa Mena
A BIG KUDOS to the whole Infinite Team! I've worked with Dave & Josh's organization for almost 2 years ; and they have consistently come through with their quick turnaround times and efficiency in results. Thank You to Kelly & Cameron who always take care of my team! Infinite CAL has consistently shown progression in this rapid-evolving California Cannabis Industry, so thank you.
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June 2019 by Jill Orselli Reardon
Excellent lab services Friendly staff
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June 2019 by Cali Bloom
This lab has an overtaxed staff, which resulted in slow turn around time in getting the answers I needed, and only provides underwhelming photos of the tested products that are not fit to be displayed on Weedmaps- which all make this lab the worst I have encountered thus far as a retail provider. Their data and systems seem to be of high quality, and when my dissatisfaction over the quality of the photo was made known, the account manager called and offered to re-take a higher quality photo if I drove another sample back down and surrendered it to the lab.
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June 2019 by Sylvana Holguin
We've been working with Infinite since the beginning of the year and they have exceeded our expectations. Fast turnarounds and thorough results. Highly recommended!
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June 2019 by Rob Counts
Just a word of advice don't go in on the weekends they don't have any buddy there but analytical technicians who don't know how to do anything but technical stuff thank you Josh
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June 2019 by Luke Dandrea
Awesome experience! The owner was extremely knowledgeable and the process was quick.
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June 2019 by Maria Cabral
By far the best lab I have worked with! They have the best customer service and are always quick to respond. Cameron has gone out of his way to make sure we are taken care of.
