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March 2024 by Michael Fischer
They must be having issues with the homeless? They have a restroom, but no indoor dining, so they keep the door locked.
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February 2024 by Dennis Rodman
Paid $10 for overcooked un-chewable chicken tenders. Have had to wait here 20-30min in the drive thru before. Rude staff. Save yourself time & money by going to any other Jack
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January 2024 by Chef's Munch Berrios
This one the girls don't pay attention in the drive thru you got to respect customers talking too much inside doesn't help the business.,
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December 2023 by Z0mb13 Gh0st
Not Serving any customers.they are stating they are closed....They are sitting in there butts inside chilling. Man must be nice. I need some food...
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November 2023 by Joseph Lloyd
Great experience here. Fast drive thru.Hot fries.. thxxx Jack!! ??Wheelchair accessibility: This was one of the better stores for accessibility in my experience not every location is consistent. But this one was a breeze.. thank you Jack!! ???
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November 2023 by Roxana Madrigal
Drive thru, service is good, but food was a bit cold
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November 2023 by Ellen Schalge
Had a great day doing a campus tour. This was a great stop in between all the activities!
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November 2023 by Francisco Orozco
Customer service or onboarding service smile courtesy have opportunity to improve.
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November 2023 by Keke's Y.
The 5 Stars is only for Blanca that works there. She is so sweet and polite. Other ladies there have been rude but she is nice. Hopefully you get Blanca to take your order.
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November 2023 by Donovan T.
Just got back from this jack on the box, the lady that works inside got both munchie meals wrong, she gave us no straws and didn't ask if we wanted any sauce. This is my 2nd time going here and it's the 2nd time the orders have been wrong. I don't normally leave reviews. I just find it completely unacceptable to get orders completely wrong. I'm sick of it. There are multiple fast food places around here that get orders completely wrong so now I'm gonna be a yelp review like South Park. You wanna pay these people $20 an hour for the easiest job and they still can't get it right. I'm disgusted.
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October 2023 by Ronald Goodwyn (RonGee)
It's small but like all of them, they carry a lot.
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October 2023 by Cliff B.
I'm just agreeing with the last few reviews on this place's lack of urgency, errors on what I ordered and making me feel like I'm the inconvenience and I'm wrong. By far the WORST place for customer service. Legit waiting to the walk up to complain about missing an item in my order. No one acknowledged me as I waited for over 10 mins. When I finally got someone, she just stated that she only charged me for one thing and i said but I ordered two things. She then just restated that she only charged one thing and precedes to close the window. Guess she decided I don't need those mini churros. What a joke!
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September 2023 by Mary Campos
Service very fast. Love their
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September 2023 by Ro N.
Can't give zeros but service here is slow and customer service is trash they get your order wrong if you get your full order at all. Last night was the last straw after leaving friends wanted a little something with the wife so went and grabbed 6 tacos no hot sauce and a Jr jumbo jack on sourdough. The cashier ask the employee is this everything and it's my fault the bag felt heavy so I assumed it was all there got home no burger call the store no answer leave a message no response back from manager or anybody about the situation cool. I lost 3 something just to not do business with y'all no sweat off my back.
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September 2023 by Leticia P.
Had a horrible experience at this location. Came to pick up a Ubereats order , went to the front window and the two workers in the back saw me yet didn't come over to acknowledge me. Very slow service.