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March 2024 by tube2mac
Jack’s smash burger IS NOT the best burger. Too much almost dry bread, typical tasteless sauce and a few pickles with a defrosted overcooked meat patty
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March 2024 by Karen Taylor
Went through the drive thru in downtown Puyallup. The person taking my order barely understood or spoke English so I had to repeat my order several times because she kept ringing up the wrong item. After I got my order I went home and checked my credit card online to find out she actually charged my credit card more than what my receipt is. Tried to call but they wouldn’t answer the phone
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March 2024 by Tanya
Have not been to the corporate.
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February 2024 by Ruben Vasquez
San Ysidro Review bad customer serviceCarolina Manager Rude employees RudeManager Alex Rude and unprofessional
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February 2024 by Yolanda S.
They don't deserve even one star!!! The jack n box on Broadway in VALLEJO CA used to be the best. However, in the Last few months it's literally gone to the DOGS!! The staff are very rude closing early without notice. This is unacceptable please get some people who want to help and work! I've spent a lot of money at this establishment and hope to speak to corporate ASAP!
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February 2024 by J
? There is no way in the Jack in the box App to add lettuce, tomato, onions, or pickles as toppings to a burger.. and also does not have a "sides" menu to find those items!!!! So I placed my order on the app. Then I went to the restaurant and told the manager that I would like to add those toppings and pay for them since the app does not have a way to do that. Then the manager said that the register does not have any buttons to order side items either!!!
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February 2024 by Cheryl Mcgurthy
Both hamburgers were only half hamburgers, my junior jumbo jack was split in half and looked like a bite had been taken, 2 fish sandwiches 1 dressed with tartar and lettuceand the other with nothing on it. The fish were also in pieces, threw everything away, never again.If I can figure out how to include photo I will.
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February 2024 by Christine Sperry
Went to jack in the box on Archibald I ordered 2 breakfast supreme croissant sandwiches got half way and noticed the eggs are green ?..I have never been so disgusted! How could this even happen
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February 2024 by Robin Smith
Stop by Jack and pick up tacos and I got a worm in the taco.
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February 2024 by Jayy Starr
went to jack in the box in Charlotte, NC (7725 Pineville-Matthews Rd Charlotte, NC 28226) and they made us wait 20 minutes at the window only to give us days old burgers!! i've called and they have their phones off! i live too far to be going back! this is unacceptable!!
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February 2024 by R J Enoel
Ordered a Smashed Jack burger at drive thru 200pm on a week day. First they said they aren't available then they said they were out of them. Out of hamburgers ? Contacted corporate. They contacted district manager. D M replied with cc's to 3 others. DM offered small combo at a Jacks in a different city other than where I went. That was it. No proof no coupon no smash burger. Call if there's a problem. Just pull in and explain all that at the drive in I guess. Bottom line in my opinion vague response and not resolved
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January 2024 by Danny Cardenas
I ordered a bid order January 21th around midnight my total was $66 and 20min later I get an email that my order was canceled because the delivery driver didn't show up. So I placed a claim in to get a refund and was suppose to get an email back, I never did. I never got my food and still got charged $66. Way to go jack in the box
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January 2024 by Carol De Preker
Terrible terrible experience at Santa Fe and Civic center place. Very rude. Don't know there own window sign for combo. I had to go around the building twice to tell them what the sign said. I got frustrated and angry(hangry)then they didn't want to serve me. I hobbled inside to order and try to speak to manager and get corporate phone number and order my combo.they were nasty to me an angry senior. No respect.
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January 2024 by Marlene Sanchez
Very rude service, no communication skills what so ever. If people it’s not in the mood to served customers they should stay home. I am afraid if I eat what I just bought I may get sick!
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January 2024 by Troy Harrison
Complain all they want Jack in the box does not care I have had issues with a few orders my wife has made to the point where I refuse to buy anything from Jack in The box again because they keep ripping me off and selling me bad food it is not recommended to ever go to Jack in The box for your own personal health safety reasons well at least the store i go to I can't speak for all stores.
