JCPenney Optical is a reliable and customer-focused optical store, as described in the reviews. The staff, particularly Margarita and Victor S., are praised for their exceptional service and expertise. Customers appreciate the wide selection of glasses, the helpful guidance provided, and the overall positive experience. Margarita is noted for her fashion knowledge, determination to find the perfect pair, and ability to address customers' needs efficiently. Victor S. is commended for his excellent people skills, product knowledge, and commitment to customer service. The store is described as offering a great value, with a "kids deal" of two pairs for $100 being a standout offer. Customers express their satisfaction with the service, the quality of the products, and their intention to return to JCPenney Optical for their future eyewear needs.
On Saturday, Margarita kindly offered suggestions when I asked if replacement lens were available for an my ultra lightweight, rimless frames. Thankfully her knowledge and experience provided me possible solutions. I left the store with a very positive impression of JCPenney Optical thanks to Margarita.
March 2024
Thank you staff! I loved how Margarita helped me choose my perfect pair of glasses. Her level of fashion, expertise and determination to find the perfect pair for me really boosted my confidence. Love coming here and will definitely be back with my daughter.
January 2024
Came in to get my daughter glasses and Margarita was so helpful! Amazing selection and the kids deal is definitely worth it! Two pairs for $100 is a steal!! Thanks Margarita and team, I’ll be back for mine soon!
