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February 2024 by Sergio D.
3/5 stars! Meh, JCPenney is just okay. I visited the store expecting a wide selection of affordable clothing and home goods, and while they had some decent options, everything felt a bit... dated. The sales associates were friendly enough, but not particularly knowledgeable or helpful. The store itself was a bit disorganized and cluttered, with some sections (like the men's department) looking like they hadn't been restocked in weeks. On the plus side, I did score a decent deal on some bedding, but overall, I wasn't blown away by the shopping experience. JCPenney feels like a relic of the past, and unless they step up their game, I'll probably stick to shopping online or at more modern retailers.
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February 2024 by Marlene Faison
The cashier had a nasty attitude
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February 2024 by Nick Steffl
Michelle was outstanding, took the best photos of our family and ran the show so well.We appreciate your creativity and artistry, you totally understood our vision and directed us without missing a beat. As a family we feel closer together.Thank you Michelle!-Egg
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January 2024 by Frank B.
Irina in the jewelry department was amazing. Super knowledgeable and very helpful. Love it when people seem to care about your needs and not rush you or make you feel like they're annoyed with all the questions you may have. I'd seriously come here every time I need or want to purchase jewelries because of how Irina treated me as a customer. They have amazing sales going on right now as well, that's the cherry on top. Highly recommend this place!
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January 2024 by guadalupe valencia gonzales
Very good prices and excellent service
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January 2024 by Athena A.
This store makes me nauseated and the only reason I enter it is because my mom likes it. They keep trying to manipulate you to open a credit card. The lady at the registrar saw my mom doesn't speak English well and asked her to enter her info to "offer her a discount". I look and it was asking for her social security number. I was shocked and told her this is asking for social and we don't give that. I asked if it was for opening a credit card and she said yes and kept insisting to open one with them. This is complete scam and unethical. This store is also full of oversized clothing and low quality items that need to go to thrift stores. Despite their low quality store, service and items they try to manipulate and scam people.
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January 2024 by Larry Sopher
Today the cashier was sneezing and had a running nose. I asked if he had a cold? He said yes. I asked him if he could put a mask on? He just smiled. I said if you're sick you shouldn't of came to work. Or at least put a mask on.
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January 2024 by Carlota Lopez bojorquez
Excellent offers
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January 2024 by Marcella Parker
Fully stocked and crowded with customers but good bargains and if you go to jewelry department then ask for Irina. She’s great!
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December 2023 by Sandy P.
Thank goodness for Lily A. at this store in the jewelry section. I tried looking for jewelry at the El Cajon JCP. That will have to be another review which will not be good. But, thank you Lily! You deserve a raise. She was kind, funny, professional and so very helpful. My daughter and I were looking at different types of earrings and Lily described several types and helped us make a decision that we are so very happy with. I am so tired of running into employees who don't want to do the job they are hired for. They are very dismissive and sometimes let you know that they prefer you not shop there. Not Lily. We left in such a wonderful mood because she helped us. She made our day. Thank you Lily! I hope 2024 will bring you much happiness!
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December 2023 by Magnetite Rose
Place where you can get decent clothing
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December 2023 by Miguel Alonso Moran Zepeda
JCPenny in the Plaza Fashion Valley located at 7007 Friars Rd, San Diego, California Zip Code 92108, United States of America is one of the most complete stores to purchase items for Women, Men, Youth and Children which are moderate costs. an excellent option if you are walking through that area
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December 2023 by Antonio Lourenço
Excellent store for shopping.
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December 2023 by Anonymous Class
Horrible management. They are rude, upsales, and the lady who does waxing overcharges.
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December 2023 by chuck spears
Did you fix the smell yet? The clothes smell like it