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February 2024 by Byktor Guerrero
I think her name was Carmen, the manager, she spit on my sandwich and passed it around.
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February 2024 by J
Smartest staff member is the plastic skeleton. Music is still raunchy.
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February 2024 by natalie oliver
I ordered through the app around 5:42pm for an online pick up. I requested to pick my food up at 6:30pm since that would be when I am in the area. Upon reviewing my order I accidentally added pepperoni when I meant to put banana peppers, that is a mistake on my end, I went to call the store before I arrived around 6:10pm and asked if they had made the food-they said it has been ready for 10 mins..I wasn’t supposed to pick it up until 6:30 and my food was ready 30 mins ahead of time, this was already a red flag. Either way I had asked if they can add the banana peppers to my order and they said ok. Upon picking it up I drove straight home and opened my sandwich and saw there was no banana peppers on my sandwich when I called and asked if they can add it, they said they would-I didn’t worry too much since I didn’t pay for it but I did ask and they said they would add it, disappointment #1. Disappointment #2, my sandwich was not made “mikes way” when it should’ve and was missing mayo and bacon. And I know so cause my order receipt included that and my sandwich did not have it. The workers must’ve forgot I guess.My order was incomplete and not up to par. I usually go to jersey mikes a lot and I like this location cause it’s so close to me but i definitely would like to be compensated for something cause my food was not up to par and on top of that upset my stomach-I say due to the fact that my food had been ready 30 mins before I was supposed to arrive so that lost its freshness. Not sure if I’d recommend this location or go back due to my food missing items.
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December 2023 by Antonio
Subs are good, staff is horrible no people skills everyone looks like they don’t want to be there and are not kind at all. I’ll never come back
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December 2023 by Mikele Padovano
Loud music,angry and unprofessional people working there and don’t care about their work I will never go
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December 2023 by Heberto Garcia
First time we eat here, the Philly Cheese Steak (Mike's famous philly) #17. It was delicious. It is beef with onion and tomato.They handle cold subs too and we ordered the #6 Roast Beef and provolone, it is normal and tastes fresh.But the best is #17 in our opinion.
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November 2023 by Mia Z.
honestly i love jersey mikes but the manager at this location is rude and has so much attitude. i was just trying to talk to someone about my sandwich because they had messed up my order, which is fine, but the way she (i believe her name was carmen) talks to costumers needs to be worked on.
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November 2023 by alexis jade
Worst attitude ever! When I call and place an order they are so rude! She answered “what do you want to order!?” Not “hi this is Jersey mikes how can I help you?”Her tone was so rude! I understand it’s stressful but don’t take it out on me with your B attitude! This is the worst jersey mikes I been to! National city, Otay ranch is so much better! Welcoming and nice!This place needs a BIG change!
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November 2023 by maria ibarra
10/29/23 at 12:00 I very disappointed on My first time, 3 young men were working in the front desk, I told them I want my sandwich on the grill and they forgot, and they don’t care, for employees like that, business must not be good and go out of business. I do not recommend !!!I won’t go there anymore?
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November 2023 by Carlo Gomez
They have made great improvements in-service while many may not acknowledge it I did a negative review prior to this and now I see their performance and their attitudes improved
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October 2023 by Owen M.
Avocado for almost 4 bucks and I couldn't even taste it...Sandwich was good but not worth the price.
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October 2023 by Andres M.
Absolute trash place, second time here and second time disappointed, no attention to detail at all, i ordered a 99 with wheat bread with no onion and add bacon, i received a Philly cheesesteak with rosemary bread with onion and no bacon, noting that they charge extra for bacon, avoid this location at all costs unless you want your order made wrong
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September 2023 by Esteban Osuna
These guysStarted the sandwiches 20 minutes later it was still there. They had not continued with preparing my order because they were attending other customer when I had already paid and terrible customer
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September 2023 by Popcorn 9000
Amazing customer service . The girls there always put the customer first and the food is great. They work
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September 2023 by Richard Black
Whole wheat bread was dry and chewy. Not the usual fresh roll it usually is.
