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February 2024 by Anjelo Valadez
Came in for the 2 giants special left with one sandwich cuz they messed up on my order with someone else’s really complicated food order
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February 2024 by Jan C.
I am a huge fan of Jersey Mike's subs, and go to various Jersey Mike's locations in San Diego often. This service at this Grantville location is the absolute worst!!! I went to pick up a sub for dinner and had to wait 15 minutes to even order. There was only 1 person in front of me in line. There were 2 people working- 1 was making sandwiches and the other 1 was doing nothing. But the worst part of it was that when I got home, I found that they had made my sandwich wrong. I am extremely allergic to mayonnaise & when I got home, I was so angry when I found the sandwich was smothered in mayo! I've had problems at this location before; I vow to NEVER go back to this location.
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January 2024 by Amy T.
I frequent this Jersey Mike's for online orders, and the convenience is unbeatable. The shared plaza with Vons, Rite Aid, and Bank of America means ample parking, and I consistently find a spot right in front. The staff is incredibly friendly, always ensuring our orders are promptly prepared and ready upon arrival. As an Italian sandwich enthusiast, I can't get enough of theirs - it's consistently delicious!
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January 2024 by Alyssa R.
Absolute garbage service. No one has a name tag so can't say who the lady was but she was older and spoke Spanish. She was making some hot sandwiches and made us wait. Once she finished I asked for a #7 mini on white and she said "i don't have any white only wheat and rosemary". Clearly in the picture you can see all the white bread. But I didn't question it because I assumed she needed it for something else or they were maybe for the next day since it was 2 hours till closing. Soon as the young man wrapped me and my husband's sandwich I saw she had made an online order on white bread. As we sat to eat a rush of people came in and one after another I saw her make several sandwiches on white bread. I've been here one other time and never had this issue, nor have I ever had this issue anywhere else. Beyond disappointed!
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December 2023 by Joshua Hutchins
They told me I will have to buy the cherry relish for the side soon??
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December 2023 by Ro Gho
Tati and Elizabeth are legit! They deserve raises! This location will be my new Jersey Mike's home. I 'loved' the college location til I met the night crew, which led me to this one. The way they made my food was absolute fire! ? Tati and Elizabeth made me feel so welcomed and stoked to be there it was like I was talking to 2 of my besties. So they the new homies now ?? See yall soon!
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November 2023 by Aviana M.
I online ordered two sandwhiches from here today and I did not see any instructions to add extra meat or anything, maybe I missed it but regardless I asked for extra turkey in the special instructions. My boyfriend walks in to pick it up at 9:38 to which it was supposed to be ready and they had barely started it lol. That's not that big of a deal, but however the lady working tells my boyfriend "oh you asked for extra turkey in the special instructions, you know you have to pay for that right" and he goes "oh yeah I'll pay for it"... and the woman goes "oh okay I just wasn't gonna put it on there" oh um excuse me??? Rude to assume i wasn't going to want to pay for it when I got there, and now who's to say they would've put it on there if I pre-paid for it to be there. Extremely rude and poor customer service. They should've at least said "oh do you want to pay the difference for extra meat" not what they said. Poor quality of service and obvious lack of training haha.
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November 2023 by Jennifer V.
Best Customer Service! First time at this location and was unexpectedly impressed. Elizabeth greeted & took my order. Regular conversation during the order didn't feel awkward or forced. She & other staff members were so cool and made me feel casually welcomed during my quick grab and go lunch. The people who worked there seemed happy and that's really nice to see. Even better, my sub was perfect & hit the spot! Can't wait to try the California Club with avocado, I think it's new. 100% recommend & will be going back! This Team should be the training team for other locations.
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October 2023 by Darlene S
Jersey Mike's has become our favorite deli sandwich restaurant. Great menu selection, all fresh and high quality. Better than any other deli we have tried in multiple states.If you haven't yet tried Jersey Mike's you are missing a great opportunity
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October 2023 by Yvett S.
Elizabeth is the BEST!!! I can't thank you enough for making my birthday meal the tastiest ever!! Your a great asset to Jersey Mike's ..Everytime I've come to this location, your always smiling and in a great mood providing the best customer service experience at Jersey Mike's! Keep up the great job !! Keep smiling we customers see and appreciate you dearly!!
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September 2023 by nevaeh
Best place ever the food is
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September 2023 by Vernon Forbes
Yum, yum, yum. We like it Mike's Way!!
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September 2023 by Banger Lo Truglio
Awesome folks working and making me feel good with great conversation and fun times indeed! I forgot his name, but he was so nice, and we chatted for a bit while he prepared a fresh submarine sandwich for my esteemed colleague. I can't wait to return because when I do, I'm going to be hoping that he is working that shift because we can chat again. You will enjoy the sandwiches if you like subs because subs are delicious to a large portion of the population. Best location ever!Kid-friendliness: Turkey, roast beef, ham, provolone. Ask your kids if they like these things. Then you'll know.
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August 2023 by Jennifer H.
I would give this Jersey Mikes a negative if I could and it's not because of the food - it would be because the customer service is absolutely horrible. We ordered sandwiches through DoorDash from this shop, after taking a few bits I noticed and extremely LONG black/brown hair in one half of my sandwich. I called the store and spoke with a kind gentleman by the name of Westly, that was trying his best to listen and find a solution for the situation, then comes the rude a** store manger Daniel. He gets on the phone in the middle of westly talking, doesn't introduce himself until I ask whom am I speaking with. Daniel was looking for a problem and was speaking to a woman, as if I was in the wrong and was causing him a problem. He lost his mind! Sir every employee should be wearing a hair net. My meal was paid for and had hair in it. Avoid this place just because of Daniel.
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August 2023 by Rachele K.
I ordered and giant Philly cheese steak sandwiches I been waiting 20 mins for the food. I am wondering why it takes forever to get my sandwich and other people quicker . This guy before me got the same sandwich and he was in and out . Very inconsistent and being hungry does not help