Sophie went above and beyond showing compassion towards our dogs and their food restrictions. She takes pride in her position and was patient with our laundry list of questions. She is sincere about what she suggests and only wanted the best for us. I will definitely be back!
July 2023
Products are fine, but the salespeople will always try to pressure you into buying extra items. Too much upselling on a subscription food service and products that don’t list any prices I feel like I am buying a used car instead of dog food.
June 2023
Great customer service experience here with Sophie. I am just starting my dog on the JFFD diet and she created the best plan for me to continue with this long term. She said she is a passionate dog owner advocate and it is 100% true!