Kiehl's Since 1851 offers a welcoming atmosphere and exceptional customer service. The staff, including the store manager Ono and team members like Jennifer and Nastasia, are known for their friendliness and helpfulness. They provide valuable information on products and personalized skincare consultations, ensuring customers leave with the best options for their skin needs. Many visitors appreciate the knowledgeable staff who take the time to educate them rather than pushing unnecessary purchases. Customers have reported significant improvements in their skin after using Kiehl's products, such as the ultra facial moisturizer, which some claim has visibly rejuvenated their appearance. While the products are considered on the pricier side, many believe they are worth the investment. The store also offers samples, allowing customers to explore a variety of products before committing. In addition to skincare, Kiehl's carries unique items like doggie skincare, broadening its appeal. Overall, Kiehl's Since 1851 is highly recommended for anyone seeking effective skincare solutions and a positive shopping experience, with many customers expressing their intention to return for future purchases.
Store Manager "Ono" was very helpful and friendly. He provided Excellent Customer Service and useful information on the products I needed. It was my first time at this store but will come back for sure!
July 2023
Excellent customer service, very knowledgeable staff and great recommendations. The products are expensive but, worth it.I would recommend you come in and ask questions, they don’t just want to sell you things you don’t need. You always leave with samples of other products.
April 2023
Absolutely love the customer service provided by Nastasia and her team. Strongly recommend this location for any of your skin care needs.
