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November 2023 by James H.
Clairemont location is the worst full service car wash I’ve ever been to. I bought a full book of royal washes for a little over $300. I think it was a book of five. I have been in there four times so far and the interior has been horrible except for one time. A woman named Maria did an excellent job in my car that one time. Every time I’ve asked for she has not been back and everybody else they basically just opened and shut your doors and run a dirty towel around the interior and call it done. Twice I’ve had to turn around and go ask to use one of their wet towels so I could do the interior myself after giving them a $20 tip. They’re nice people but steer far away if you want a decent car wash. Go anywhere else!!!!!
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November 2023 by James H.
Clairemont location is the worst full service car wash I've ever been to. I bought a full book of royal washes for a little over $300. I think it was a book of five. I have been in there four times so far and the interior has been horrible except for one time. A woman named Maria did an excellent job in my car that one time. Every time I've asked for she has not been back and everybody else they basically just opened and shut your doors and run a dirty towel around the interior and call it done. Twice I've had to turn around and go ask to use one of their wet towels so I could do the interior myself after giving them a $20 tip. They're nice people but steer far away if you want a decent car wash. Go anywhere else!!!!!
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August 2023 by J M
Not to long ago I brought my car in. Once I arrived at the register to pay, I gave a $100 bill. It was an Old $100 Dollar bill. It was not damaged in any way shape or form. It was legit legal tender.They refused to accept the bill. Their reason was because its to old. Seriously?! The value of an old $100 bill is no different then a newer $100 bill. The only difference is the age of the bill. After 15 seconds of going back and forth I decided not to even entertain the matter any further.I can't support a business with this type of stupid petty mind set. I just can't support Stupid. All the things in the world we can fix and stupid is not one of them.I rather spend the extra $150 and go to Mossy Express Wash on Mission Bay Drive for a complete detail.Good Riddance !!!!
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August 2023 by Jeff M.
Not to long ago I brought my car in. Once I arrived at the register to pay, I gave a $100 bill. It was an Old $100 Dollar bill. It was not damaged in any way shape or form. It was legit legal tender.They refused to accept the bill. Their reason was because its to old. Seriously?! The value of an old $100 bill is no different then a newer $100 bill. The only difference is the age of the bill. After 15 seconds of going back and forth I decided not to even entertain the matter any further.I can't support a business with this type of stupid petty mind set. I just can't support Stupid. All the things in the world we can fix and stupid is not one of them.I rather spend the extra $150 and go to Mossy Express Wash on Mission Bay Drive for a complete detail.Good Riddance !!!!
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August 2023 by Alma Gonzalez
very bad service in drying and cleaning not using chemicals soapy water not using a machine to wash the interior only with a wet towel they clean it inside for detailing and the manager steals the tips of the employees they cannot say anything because he sends them home early what a bad place it is not worth paying a lot of money
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August 2023 by Karen R.
Drove 20 min to get here and arrived before closing by 5 min. They refused to take me in. Stated hours were posted and at entrance and office and they refused. States "open" and they closed. Terrible customer service.
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July 2023 by Gayle F.
They offer good service ,it's a convenient location and I think the value is reasonable
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July 2023 by Michael H.
I'm not sure why this business has such a low rating but they did a phenomenal job on my truck. I had been desperately needing to get it cleaned and came here to get the "Supreme Wash" and was blown away at how well of a job the team here did. Wait Ms a little long (about 1.5 hours in a Sunday) but it was well worth it. Will definitely be coming back.
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July 2023 by Jake T
Just bad. For $100 paid for a detail where the interior was supposed to be as clean as the exterior, I picked up my car seeing new scratches on the hood and mirror exterior, the interior was dirty, carpets dirty, seats dirty.I pointed out these faults to the person on duty and his team. After waiting nearly 2 hours for my car - the response was... well the car was very dirty.I then called to make a complaint because I am not satisfied and my car is now has new damage. Aside from all of this, the attempt to upcharge from the second you arrive is insane. It is not welcoming. It is not a good experience. It is not a good service.For the price, there are much better options locally. I highly suggest you avoid this location.Services: Full body wash
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July 2023 by Jake T
Just bad. For $100 paid for a detail where the interior was supposed to be as clean as the exterior, I picked up my car seeing new scratches on the hood and mirror exterior, the interior was dirty, the carpets dirty, seats dirty.I pointed out these faults to the person on duty and his team. After waiting nearly 2 hours for my car - the response was... well the car was very dirty. I then called to make a complaint because I am not satisfied and my car now has new damage. Aside from all of this, the attempt to upcharge from the second you arrive is insane. It is not welcoming. It is not a good experience. It is not a good service.For the price, there are much better options locally. I highly suggest you avoid this location.
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July 2023 by Truly P.
Quick service. Car always looks great after. We buy the booklets and go here at least once a month.
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July 2023 by Denise N.
I want to give this place business, it's convenient but, I'm never going back. Total rip off for the royal wash @$38!!They didn't vacuum the hatch area and there were still dead bugs on the back of my side mirrors. What the heck! Never again.
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June 2023 by Leshawne Jeffery
Thank you Allan for taking care of my car you and your team did a wonderful job on my Honda accord I will be back in the future thank you so much ?Service: Auto detailing
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June 2023 by Alex Howse
Love these guys, I have been getting my car cleaned there for 2 yrs now.Services: Full body wash
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May 2023 by Kaitlyn M.
I've been here twice now (the first time was a couple years ago though) and had great experiences both times!For context, I was gifted coupons for free/cheaper services so I can't accurately say what the "value" is for what you pay. But! In my experience I have always been satisfied with the results. They get into the little crevices and under my chair support pillow and everything. I appreciate that it feels like they do just as thorough a job even though I'm not paying full price. My car is typically ready in about 2 hours, but there's plenty of shops and cafes in the area to kill time at. They try to upsell you a little but every employee I've interacted with has been very friendly. For reference, the services I get are the Supreme wash, hand wax, carpet shampoo, and seats shampoo.Another important note is that I always try to get the majority of the loose objects in my car out of the way beforehand. So things like extra cables, removable cup holders, tissue boxes, and larger trash like old receipts. That way they don't have to worry about moving things around or putting things back during the process (or playing it safe and just cleaning around larger items). Using this strategy I always end up with good results!
