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March 2024 by Ryan Mulhern
Great rooms, great service so far... had a small discrepancy last time but over all very nice place.... pretty much has everything you need.... wish breakfast was a little better but that's not uncommon....Rooms: Nice cabinets, plenty of storage, full size refrigerator and freezers(not sure if every room).... burners!Food & drinks: They offer a grab and go breakfast not really much just small snacks and coffee like most places... I'm still looking for places with full breakfast but for the price the rooms are amazing, they also offer to your room service for dishes and cookware and cleaning for these items.... cups, silverware, pots, pans... pretty much whatever you need....
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March 2024 by Ariane Upchurch
Very unorganized and not even by the front desk staff more like the housekeepers
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March 2024 by Lasheka Turner
Rooms: The rooms were great..Nearby activities: As far as anything near.. there is nothing to do around the place at all.Walkability: You can walk for sure but not towards anything besides office buildings.Food & drinks: Umm the free breakfast was more like some snacks and coffee but you are able to get as much as you want.
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March 2024 by 리제
worst. The faucet was broken and there were several cockroaches roaming around the bathroom. Worst accommodation of my life.
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March 2024 by Graciela Rodriguez
We only stayed one night at the hotel and it was the worst experience we have ever had. First we arrived to check in and there was no one at the front desk. There were two people arguing inside the offices, you could hear screams of very upset people arguing and they were arguing for a long time. We were served practically after 25 minutes of waiting for the person responsible for the front desk.The person at the front desk when he helped us was very friendly and seemed quite embarrassed by the situation of his colleagues arguing loudly.After all, we were assigned our room and we went to rest. The room was decent but had a very unpleasant smell. The worst of all happened at 4 am when someone opened our room and since we had the lock on they couldn't get in. I don't know what happened, if they gave the wrong card to someone or what, but it was terrifying. It's something that shouldn't happen. We left the room at 5 am as soon as we could. It was no longer possible to rest anymore.I would not stay in that hotel again. In the past I had a stay at the one in Kearny Mesa and the experience was totally different.
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February 2024 by Deeatta McMiller
My sue sue maricar and DSean and Brandon are so very wonderful and great I love being here they need a raise big
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February 2024 by Rabecca D.
I stayed here in March 2023. Maricar and the other staff were amazing. Maricar made sure that my room was always clean. She provided me and my girls excellent customer service. I felt at home staying at this hotel. My room was clean. I felt safe. The staff was welcoming and nice. There was always someone there if I needed something. I felt that they understood my concerns. Thank you Maricar for being such a kind, nice, and lovely person. Thank you to the staff at the front desk for always helping me. Thank you for the making me laugh and sharing informing me of things to do within the area. If I could give more stars I would because I really enjoyed my stay at this hotel. Maricar made sure my room was clean, I had clean bedding, and the room was vacuumed during my stay. I will always remember Maricar for her kindness and the joy she shares with others.
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January 2024 by B J
Everyone at the front desk is always polite and helpful, quick with a smile and a friendly attitude. Thanks guys for making my stay here more pleasant:)
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December 2023 by Jacob Nichols
I will say that this Extended Stay is by far been my best experience with any hotel and hotel staff! I work and get paid daily and sometimes my paycheck isn't always in my account as it should be. But Shawn has always been able to help me out. He is absolutely professional, and compassionate. And this applies to Michelle and Eugene also. These 3 employees have made living in one hotel or another much easier. So all my appreciation and thanks Extended Stay! You folks are the best!!!Noteworthy details: The rooms all have small kitchens, and they provide all the necessities needed to cook actual meals, except the food ?
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December 2023 by Corky Jackson
It was our 1st (and Last) time staying at Extended Stay. When we checked in no one explained that if we wanted/needed anything (soap, shampoo, glasses, cups, etc) we had to ask for it. The information given to us in the ad stated they served "breakfast". After we checked in, the person behind the desk told us they have muffins & coffee between 6-9 A.M., which would be located on a very small tray across from the front desk. That is NOT breakfast. The room was not clean. THERE WAS MOLD IN THE TOILET BOWL.THE FLOOR WAS DIRTY. My husband went to the office & told them we had no glasses or cups or shampoo. That is when we were told you have to ask for those items. He asked where the ice machine was located & was told we had to make our own. There were 2 empty ice trays in the freezer. Our room was #162 on the second floor. In order to get there, we had to use stairs which were very much in need of repair & dangerous. The steps were falling apart as the spauling (steel reinforcement In the cement) has rusted & the cement has cracked because of it. NO, no, no I will not recommend Extended Stay to anyone & I will tell anyone who will listen not to stay at any Extended Stay facility
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December 2023 by Richard Shuldiner
Terrible odor in both rooms (mine and my daughter).No ShampooNo ConditionerNo body creamNO HAIR DRYERThe thinnest blanket ever.I will never recommend this place.
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November 2023 by yorkie sing
Horrible experience. Dirty room and rude customer service. Worst of all is the people that lied, scammed, and overcharged beyond what was originally told the first day. Good luck reaching the manager to fix that they said to come back and speak to only to be told not available time and time again and then be hung up on. Traumatic experience.
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November 2023 by patrick horton
I stayed here for a few months!I enjoyed my stay an was very happy with housekeeping they were prompt efficient,and clean my room every Monday!Thank you Extended Stay Americas!Nearby activities: Close to gyms and restaurants !Safety: Security cameras were a bonus!
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October 2023 by David Izakellian
Dirty sheets, bed smells, no shampoo, no hot shower, shower fixture doesn't work. I mentioned this to the front desk and they did not show that they cared.
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October 2023 by Christie Wolters
These rooms haven't been renovated since the 80s. There's a musty moldy smell because the carpets got too wet cleaning and didn't dry & they won't change me to another room. Staff is kind, but this is a horrible room to stay in. (Fridge, microwave, and stove are all small and not worth paying extra for.)
