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January 2024 by Andrew Kim
Tl;dr - All the other reviews are legit. Maureen is the best!I'm a few months late writing this review and still writing one because Maureen definitely deserves ALL the 5 star reviews.I came to Maureen after working with another mortgage broker. After being told some strange things and being told the home we wanted would be complicated, I had a gut feeling I should fact check my original broker and called Maureen just to get another lender's opinion. She confirmed that the things I was told just weren't adding up and took the time to go over some things with me, even though I was already working with someone else!! Anyone else might see me as a waste of time because I was already with another broker! Well, after talking with her, I knew I had to transfer to her and sign the papers with Maureen to work with her. She just immediately gave me the confidence I needed as a first time home buyer. Trust me, and she'll tell you herself, when she needs answers from others (getting answers was a timely and annoying thing for me prior to Maureen), she will get what she needs to get things done. And she'll get them QUICK and update you immediately. GREAT communication.She even helped me get a lower rate and told me the rates I was getting quoted before were much higher than they should have been. A month later, I became a homeowner and Maureen and her team has made the whole home buying process easier than buying a car!Overall, Maureen has been a delight and VERY communicative. You won't be left in the dark with Maureen and you can be confident she'll guide you through the whole process with your best interest.
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January 2024 by Edgar V
Maureen was outstanding! She made the process easy and very smooth and was always willing to help. It would shock me that I would send her a message at weird times of the day and she was always great about responding in a promptly manner. She went above and beyond and for that I am thankful. I couldn’t have had a better experience on purchasing my first property without her :)
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October 2023 by Sam Button
I had the pleasure of working with Maureen for my first home purchase, and her service was stellar from start to finish! Things can be very daunting for a first time home buyer, and Maureen made sure to take the time to explain everything easily and effectively - she is a great communicator and she made the process much easier for me. I was previously working with a different lender and Maureen was able to match their fees and provide quite a bit lower interest rate for me! Definitely will be recommending her to friends/family in the future if they decide to purchase a home.
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August 2023 by Edward Lepe
This review is long overdue but well deserved. Maureen came to the rescue when I purchased my home in April. I was working with a different lender that was referred to me by my realtor, after a few bad experiences and my gut telling me to get a second opinion, I called Maureen less than 3 weeks before closing. From the beginning, Maureen was genuine, professional, and kind, she let me know what she could and could not do, set the right expectations and made me feel at ease. She immediately got to work, I can tell she was genuine in her intent to help me...not only was she able to close in record time, but she saved me over 1% in my rate, lower closing cost and a lower monthly payment. All while closing in record time. Maureen is truly in a class above the rest, she's passionate about helping people, genuine, honest, professional and effective. Thank you Maureen!
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June 2023 by Ron Steen
Spent 10 minutes on the phone with her and she helped me immensely. Without trying to push a sale or make a deal, she helped me answer questions and was truly trying to help me even though she had nothing to gain. I will recommend her to anyone that will listen. SHE IS AMAZING!!!
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May 2023 by Kevin V.
I'm helping my dad to attain a reverse mortgage, and Maureen went above and beyond to provide a fast, thorough, and informative response. She answered every question that I had, and gave me 0% of the weird vibes that I've felt with others in this industry. I wouldn't hesitate to contact her for any needs that you or your loved ones may have!
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May 2023 by Yara Tercero
Maureen helped us close in record time even with repair negotiations. She was super on top of everything. Couldn’t have asked for a better experience with an always stressful process of buying a home. 1000% recommend Maureen. She sticks to her word and won’t promise anything she can’t deliver on.
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May 2023 by Emily Mitchell
My experience working with Maureen starts off with a story of a lifetime. I am cofounder and president of a local nonprofit animal sanctuary, and towards the start of 2023 I found myself in one of the most challenging situations of my life. My husband and I had made the difficult decision to separate, and if the animals and I were going to stay at the property in Ramona, CA I would need to qualify for my own loan and refinance the house.This is where Maureen comes in. From the beginning, I knew I was in good hands. I had diligently searched for a good lender who could give me a good rate that would allow me to afford the house, and Maureen beat the competition. Not only that, but she was pivotal in pursuing an opportunity to lock-in on a good rate one evening when rates had momentarily dropped (rates went back up the very next day, so I was very lucky to have had a responsive and determined lender like Maureen!). Maureen never rushed me, encouraged me to do whatever was best for my unique situation, and was extremely patient with all of my questions. Perhaps above all, Maureen was kind, thorough, and a great listener throughout the entire process. I don’t think I’ll ever forget the phone call with her while I was driving one of our sheep home from the vet, midway through the process of securing my loan. I felt a little embarrassed that I had to speak loudly over a very opinionated sheep in the car, but that didn’t seem to phase Maureen. It only fueled her desire to help.Committing to a new loan is a big deal and can be stressful, especially with the future forever home of an animal sanctuary at stake. I’m beyond thrilled and relieved to report that my loan officially funded yesterday, and I could not have had a better lender on my side. 10/10 recommend Maureen for your future loan needs. She might just rescue you (and your animals)!
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May 2023 by Rosie Zuno
If we could give more stars we would! We have had the pleasure of working with Maureen Martin multiple times in the past 10 years, not only for personal transactions, but we also refer her to our clients and close family because she is simply amazing. She is a true professional, her work ethic is outstanding and we could not be happier to work with her and her team. As a Professional Realtor myself, I can say that Maureen Martin is the best in the industry, I have worked with may Lenders, none like Maureen and the team she has built. When working with her as my lender, I know the transaction will go smooth because she is on top of her game, and her team is as efficient as her. Thank you Maureen for always being there to help us with personal transactions and also my clients, we really appreciate you!!! We look forward to working with you again soon ?
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May 2023 by Jerome Farnan
Maureen is more than a mortgage broker, she's a helpful person who really wants to do what she can to make the process go smoothly. She is super knowledgeable about the mortgage business, real estate, financial trends and seemingly everything that is remotely related to mortgages. This made me very comfortable with the process and helped us greatly to coordinate the escrow people and the real estate people, and all the documents and information needed. If you get in touch with Maureen, she will start helping you before you even know what you need.
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May 2023 by Cam Tran
We've bought 4 homes so far and Maureen has been the BEST lender we've worked with! She has outstanding communication and you can tell she is dedicated to her work. She was prompt, easily accessible and always willing to answer any questions we had. She was also ready to fund us for an earlier closing! If you're looking for a lender, SHE'S THE ONE!!
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May 2023 by Melanie Davis
If you are looking for a review to help you decide if you should use Maureen, this is it. She’s up front and “kept it real” with me. I had shopped around for the best rate for my refi and lenders quotes were all over the board and I couldn’t make sense of it. I called her to see what she could do and not only did she have expert knowledge of the market, she offered excellent advice on how to navigate it to my benefit. No one else did that. She was patient and explained how things worked so I understood what decisions I was making. I prefer to work with someone who will tell me like it is instead of what they think I want to hear. I saw first hand how some brokers don’t care, you’re just another client to them. But she advocated for me as if she were me and that is invaluable and rare. I can’t thank her enough for her insight, experience and support during the process. I’m so glad I called her.
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May 2023 by Melanie D.
If you are looking for a review to help you decide if you should use Maureen, this is it. She's up front and "kept it real" with me. I had shopped around for the best rate for my refi and lenders quotes were all over the board and I couldn't make sense of it. I called her to see what she could do and not only did she have expert knowledge of the market, she offered excellent advice on how to navigate it to my benefit. No one else did that. She was patient and explained how things worked so I understood what decisions I was making. I prefer to work with someone who will tell me like it is instead of what they think I want to hear. I saw first hand how some brokers don't care, you're just another client to them. But she advocated for me as if she were me and that is invaluable and rare. I can't thank her enough for her insight, experience and support during the process. I'm so glad I called her.
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April 2023 by Emily M.
My experience working with Maureen starts off with a story of a lifetime. I am cofounder and president of a local nonprofit animal sanctuary, and towards the start of 2023 I found myself in one of the most challenging situations of my life. My husband and I had made the difficult decision to separate, and if the animals and I were going to stay at the property in Ramona, CA I would need to qualify for my own loan and refinance the house. This is where Maureen comes in. From the beginning, I knew I was in good hands. I had diligently searched for a good lender who could give me a good rate that would allow me to afford the house, and Maureen beat the competition. Not only that, but she was pivotal in pursuing an opportunity to lock-in on a good rate one evening when rates had momentarily dropped (rates went back up the very next day, so I was very lucky to have had a responsive and determined lender like Maureen!). Maureen never rushed me, encouraged me to do whatever was best for my unique situation, and was extremely patient with all of my questions. Perhaps above all, Maureen was kind, thorough, and a great listener throughout the entire process. I don't think I'll ever forget the phone call with her while I was driving one of our sheep home from the vet, midway through the process of securing my loan. I felt a little embarrassed that I had to speak loudly over a very opinionated sheep in the car, but that didn't seem to phase Maureen. It only fueled her desire to help. Committing to a new loan is a big deal and can be stressful, especially with the future forever home of an animal sanctuary at stake. I'm beyond thrilled and relieved to report that my loan officially funded yesterday, and I could not have had a better lender on my side. 10/10 recommend Maureen for your future loan needs. She might just rescue you (and your animals)!
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February 2023 by Eileen T.
Maureen was so helpful, from answering all our questions quickly (and there was a lot as first time buyers) to recommending our realtor, Melissa Tucci. Her team is super speedy too - we were cleared to close in under a week and had to wait on sending to escrow because our closing was still more than 10 days off.
