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April 2024 by Jake ..
Terrible service takes forever to get a prescription. It's not like they are understaffed just a bunch of people doing nothing. I waited an hour and a half for cough drops
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October 2023 by Susan Ferraris
Object to the change in purchasing in the women's section. Haven't bought a thing in three years. Shoes are all 'runners', womens apparel is either too expensive for the 'regular Marine' family or local brands (Old Navy, etc) more expensive than the local stores. I do better in town even with paying taxes. What happened to Karen Scott and similar brands? Garden shop (plants) are outstanding at Mira Mar terrible at Camp Pendleton. :0(
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September 2023 by Brian Mallow
The MCX has become a business more concerned about profit than serving the military. You can find 80% of the items out in town for a cheaper price.
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June 2023 by Eldorado Peralta
Pricey items thus few shoppers. How could you be offering such pricey products to this lowest paid sector of our society when they can be shopping off-base and save even with the Tax. Off with some heads!
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June 2023 by Benjamin Ignacio
Nice exchange. Very friendly and customer oriented personnel. Although limited to military and family members, this is the place to be.
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June 2023 by Daniel Betancourt
Great deals and good selection. This one is not crazy busy most of the time.
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May 2023 by Matthew A.
Honestly, for a place that is tax free, supports our Protectors of our freedom to be selfish and self indulgent, and exclusive for those that served, but respected and shunned for not giving your life or still shopping at a military-discount because it's where we are SUPPOSE to feel welcomed.This is not a positive review, but a real point of view from a son that had to grow up without my dad being a constant. Instead, I always eat internally to accept that my dad could be the next coffin that arrives on the WestCoast.Gratefully and miraculously, I am still incensed and ying-and-yang'd positively relieved. My dad retired and earned the right to be called a MasterChief. Yet he still gets waved through like he doesn't matter. Anyway, MCX. A hard sell to no tax exclusive and current items to keep our troops and veterans up-to-date with world wide current events and trends.Love this place so much, when the cashier makes my dad and I feel like we are poor for politely acknowledging her sales pitch of shame for not taking the MCX additional warranty. While shopping for my mother on Mother's Dad. She was really good, but honestly, I felt a little pissed. So, when I asked, "MasterChief, after retiring from serving 40+ years on multiple Carriers and now retiring from General Atomics are you going to be able to be a HAPPY civilian like myself that works as a Temp at UCSD?"Man I was infuriated I felt the need to justify our right to not be talked into some upSell. Anyway, I realized she was just doing her job, so, then I complimented outrageously on her amazing sales talent and focus of running the pre-constructed sales training Script after my obvious display of, "losing my cool," I tactfully but pointedly, stated we're financially better off than most retired Military Vets and their family. I digress, please accept my apologies. This is definitely a wonderful place to browse and carouse. The personnel and staff are wonderfully knowledgeable and AMAZING at what they do, so, just a little caution, know what you want and buy only what you can reasonably afford.This place was my Best Buy, Fry's, Hallmark, Men's Warehouse, Candy Shop, snacks for parties and Gaming Nights, and a place where I met some people I wish I still was in contact with.... It's seems like this is just a typical, "One Stop Shop," place, but it's much more. If you ever were in a different country, you'll find people and necessities that make you proud to be American. A nostalgia that you will miss and over-indulge as you embrace your foreign surroundings. This place represents more than we see and take for granted. Support our military bases and businesses, the families that are in unfamiliar territory and yet seem so a like the locals but will never feel at ease, and the people that take minimum wage to maintain that welcoming and yet American capitalism and inclusiveness unique to being a representative of the USA.If and when I can afford it by getting to where I am working my tail off to get too, I promise I will come back and ALWAYS buy the additional warranty!!
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May 2023 by Lisa H.
Worker by the name of Xóchitl has the worst customer service I have ever experienced. On top of being rude from the get go, she refused to sell me something. Working at the pandora section, I pair of earrings caught my eye. My fiancé (active duty who was with me the whole time) wanted to get them for me but I wanted to pay them instead, she asked to see his id and the card he'd be paying with, then I informed her I'd be paying with Apple Pay. Then she took the earrings away and refused to sell them because I offered to pay. I understand civilians are not allowed to purchase without military id but my fiancé was there ??? I decided to leave the store but my fiancé when back for the earrings without me. When he went back alone, she still refused to sell the earrings because they were for me! She asked unnecessary questions "who are these for" "what card are you using to pay" "the card should be under your name." Very unprofessional. He still made the purchase and she even packaged them poorly !!
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May 2023 by Yadira Martin
The customer service in this place is terrible. Purchased my bridal wedding set here and decided to have it upgraded a week later. Found out I was never given the certificate of authentication and was supposed to be offered insurance on it, which I wasn’t. I only found out thanks to the lovely ladies at 32nd NEX. I have been calling for the manager Femi for weeks now trying to get an update on my refund on the appraisal. NO RESPONSE! I purchased my upgrade at NEX and returned the other set back to MCX that same day since they wouldn’t give us the IGI# for the NEX to take the ring in. Now I’m sitting in debt for a ring that hasn’t been in my possession for over a month. DO NOT BUY YOUR FINE JEWELRY HERE!!!
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May 2023 by Renee Olesky
The cashier was courteous. The garden center was not as crowded as the main store. And the plants look healthy.
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April 2023 by Yadira Jazmin G.
The customer service in this place is terrible. Purchased my bridal wedding set here and decided to have it upgraded a week later. Found out I was never given the certificate of authentication and was supposed to be offer insurance on it which I wasn't. I only found out thanks to the lovely ladies at 32nd NEX. I have been calling for the manager Femi for weeks now trying to get an update on my refund on the appraisal. NO RESPONSE! I purchased my upgrade at NEX and returned the other set back to MCX that same day since they wouldn't give us the IGI# for the NEX to take the ring in. Now I'm sitting in debt for a ring that hasn't been in my possession for over a month. DO NOT BUY YOUR FINE JEWELRY HERE!!!
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February 2023 by Dorota P.
The jewellery section could be improved. There is only a small selection for jewellery cheaper than 300$ . Not everyone is a millionaire to buy diamonds only.Also clothes and shoes are ok but could have more newer styles. Perfumes are up to date. Which is awesome.
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February 2023 by Teresa Poo
I bought HOKA without tax.I need cry for a while I am so lucky
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February 2023 by B R
Not consumer friendly. If you don’t have your receipt they don’t honor the MCX/NEX policy of accepting returns like they are supposed to(public knowledge printed on their website). The 2 managers who worked on Monday February 20th are unprofessional. The male manager offered me 1 cent for my return because he said I didn’t have my receipt. Keep in mind the electronic items didn’t function correctly but were not physically damaged. I was punished for throwing my receipt away. Be aware of the policies at this MCX at Miramar
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January 2023 by Denis LeClair
With inflation's rise, causing soaring prices , the exchange , commissary and gas station are a welcome relief. I always fueled up here as the prices are usually .40 less per gallon than Costco. The bigger news now is : Meat / Poultry/ Fish. Aside from having a full case of prime cuts , the prices are 20 -30% lower than supermarkets.Don't settle for less than the best..Go to the Base...
