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January 2024 by Antonio Miron
CUSTOMER SERVICE IS BAAADDD!!! I DON'T KNOW HOW THEY HAVEN'T GET FIRED
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September 2023 by Daniel Conley
I did not choose to bank with Mechanic's Bank. I was forced to thanks to my mortgage being bought sold 3 times to when they finally bought it. I had an excess of $6,000.00 in escrow that the previous lender wrote a check to them to deposit on my behalf. They lost the money! I have never been more frustrated! This bank robbed me! Avoid like the plague. If they can't fix this for me who knows about the rest of their organization. If I could pay off my mortgage just to be done with them I would be.
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September 2022 by Mike Mickey
Stay away from this rip off bank. I financed a car and the keep rejecting my checking account and charging me extra fees. When you make payment over the phone they still charge you fees. I will never do busniess with them again.
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August 2022 by Timothy Kerrigan
Wish I could rate zero.Literally the worst. Never do business here. Arbitrarily returning checks that have huge consequences, their response, oh, sorry, got the email mixed up for authorization...oh well, we'll try not to let happen again, bur no guarantees, them 2 weeks later, again! Plenty of options out there, I wouldn't even begin to consider this one.
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April 2022 by Owen J
Took a while to get inside. Was ignored for over 15 minutes. An employee there had no answers as to how to help.
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September 2021 by S D
Worst customer service. You know most companies are lying when they say they care about their customers, but these don't even try. Wasn't sure if I was actually communicating with a real human being or just being sent through a bot/auto-responder.
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March 2020 by Jacari Cousins
There customer service is terrible. We are a black family that came to cash an escrow check from our house. We rung the door bell and the first thing that the guy said to us was “what do you need?” Hmmmm ? we need bank services.... then we got in and we’re treated rudely. The only nice thing that was done was the fee was waived by a supervisor on duty for being a nonmember we were thinking about joining this bank but after the customer service we will not be back.
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January 2020 by Christian Posis
This bank has great service. Catherine and Oscar handled my situation very well. They also offer parking validation!
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November 2019 by Rolaine Castro
Great customer service, the transaction I went in for was processed very swiftly and smoothly. I parked in the underground garage and my ticket was validated.
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November 2019 by Peter Warner
This branch is located on tge NE Corner of Genesee & Executive. The Red Dart shown 8n the search places this office in Executive Square complex. Look for the green mirrored glass building (on the courtyard side of the building)
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November 2019 by Freddie Riboni ghj
Awesomeness.. Great bank and Service
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October 2019 by Airashii Koneko
Very friendly. Hidden place but always helpful and nice.
