-
March 2024 by Josh Callahan
Johnathan was such a big help in finding a suit. He's helped me both times I've been and both times he's been the gold standard for customer service and assistance.
-
January 2024 by Patricia Krueger
Great staff and clothing.
-
November 2023 by Aidan Dsouza
Gabby helped us find a suit for my cousins wedding, she found us an affordable and nicely fitting suit. She gave great advice and was very helpful throughout the entire experience. Thank you so much, will definitely be coming back.
-
October 2023 by Deed Montgomery
Overall, it’s a good store, with helpful staff, and reasonable prices.They seem to have a practice of putting clothing in a rack that is advertised for one price, but then, having small prices written on the pieces themselves that cost more than what’s advertised. I this is a deceptive, business practice and disappointing. The store personnel I talked with waved it off as, “one that was misplaced” which wasn’t the case.I also would like them to not put your shirt in a plastic wrap without asking first. Hopefully there are others who would rather not pollute.
-
August 2023 by Christina De La Pena
This store I feel has potential to be amazing but just needs more help (staff). We went here two times and both times there we waited for over 15minutes to speak to someone and the staff were knowledgeable but seemed burned out. And because they were multitasking, our time there was always longer than it needed to be. The products range in quality according to the budget. But there are a lot of options.
-
August 2023 by Ben Fields
Excellent service, good prices. I recommend going here
-
August 2023 by Justin
Jonathan was the person that helped us in the Mira mesa Mens Wearhouse location and he was amazing - he was very patient with our questions and super friendly, very helpful , could not have asked for someone better to help us handle our wedding grooms tux and groomsmen suits
-
July 2023 by Jason G.
Most incompetent suit rental I've ever experienced...they've lost an ongoing repeat (previously loyal) customer. My salesperson was robotic and void of any personality whatsoever. While his behavior was irritating, I wasn't there to make new friends, I was there to rent a suit for an upcoming photo shoot. The suit I had seen on their website was unavailable, which was no big deal...these things happen. What was annoying however is the fact that the salesperson persisted in trying to convince me that the suit they had in stock was the same color. I've attached a photo...I'll let you decide. I picked an alternative color, got measured, and fully paid for my suit rental in advance. When I picked up my suit, the measurements were completely botched (see photo). I was told there wasn't time to make any alterations and that I "should've brought the suit in earlier" (if I wanted alterations). The salesperson actually said "well the shoulders fit" when seeing me wearing this negligently tailored suit. Even though I told them I wouldn't be able to attend my photo shoot (which was for a business publication where I spend significant advertising dollars), their only solution was to refund my money. I told them I would be charged a late cancellation fee for the photo shoot and they essentially shrugged their shoulders as if to say "that's not our problem." I subsequently called the corporate customer service number and received more of the same "well what do you want from us? We already refunded your money" treatment. Pure incompetence & lack of care. If this staff are ultimately replaced with AI robots, I'm not sure anyone would notice.
-
July 2023 by Derron Pocci
Jonathan was extremely helpful in taking time in explaining all the different types of suit styles, fashion do's and don'ts and spent a lot of time educating me while I was very green and indecisive of what I wanted. Extremely happy with my purchase and he was beyond friendly the entire time. I would recommend anyone to come and work with him.
-
July 2023 by Ludovic Vincent
Had a very positive experience here. Daniel was super helpful. We were on a tight schedule but he was efficient and helped us find exactly what we needed.
-
April 2023 by Dylan Herbst
I came in looking for a better look for my new job and I was helped by Joanna right away. She seemed to have a fantastic eye for fashion and she steered me in the right direction. My partner approved of every one of her suggestions and I'm certainly going to be coming back!Thank you, Joanna!
-
February 2023 by Jordan C.
A friend and I went in to get fitted for suits for our buddies wedding. We went in and got fitted and everything was fine. A few days later the groom decides to change the type of suit we were wearing so we went back in to get resized for the new suits. The gentleman helping us the second time around didn't seem to have taken as much attention to detail about the sizing compared to the first gentleman that helped us out so we called a couple days later to confirm all the sizing was correct in the system. It turns out that the new suits we got fitted for were not even in the system (even though we still got charged for the new suits). If this wasn't caught by us then we would have showed up the day before the wedding to pick up and we would have been screwed. I called back to speak to a manager (John) to get more answers as to why this happened and he was very unapologetic and didn't even have any answers for us. I asked him if it was possible to get any sort of credit for the suits for the inconvenience and he just said there's nothing he could do and referred me to a 1-800 number. Even just some accountability from the manager would have made this situation slightly better. Needless to say, we will be going to a different location to get re-fitted and that will be the LAST time we will be going to their establishments.
-
February 2023 by Tokas Tokas
I was surprised at quality of clothing and high standards of service to customers with so reasonable prices. Surely my hope to spot next time onwards
-
January 2023 by Patricia Santos
Easy access to building including those that have disabilities. The store is well kept. Good displays. Brandon is very helpful and professional. has good taste in selecting suits for individual needs. we bought 3 suits extremely satisfied. Alterations were done very well. Good selection of inventory. every man needs at least one suit and I highly recommend Men's Wearhouse. You won't be disappointed.
-
December 2022 by Vera Savage
Thank you very much Jessica and Jalen for helping my husband pick a nice suit! We really appreciate your expertise and kindness! ???