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January 2024 by Ernesto Sarmiento
Super fast.
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January 2024 by Rosario Tormos
They added 3 accessories per cell phone.And I was not notified.I wanted to return 2 chargers since it was the only thing I could at least return and they did not accept them.They said they were obligated that each sale should include the 3 accessories.I don't recommend this place.But I was satisfied with the metro company.
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June 2023 by Raymond
Great service
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May 2023 by Panchito Moreno
Horrible experience , the kid was rude and unprofessional, he tried to cheat me on upgrades by lying until I walked away and cancel everything, never coming backDon’t recommend this store whatsoever
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December 2022 by Rosa Perez
They help me with my needs
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August 2022 by Ezra Sancho
The customer service is great ????They treated me so good and they made me feel welcomedThe people are very niceThank you metro pcs
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October 2021 by M. Mon
I don't usually write reviews, but wanted to make sure that your employee, Eric, was highlighted for his great customer service. He was very polite, informative, friendly, and always willing to offer his help. He took the time to explain the best phone options for my needs, and was helped with all my requests to set up the new phone. Thank you.
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June 2021 by Gustavo Robles
I don’t usually write reviews but here I am. A few days ago my phone broke right when I was expecting a very important phone call. I was a little irritated and upset when I walked in the phone store. Right away the two employees greeted me making me feel welcomed. I did not just walk out with a phone, I walked out very pleased. The lady who helped me did not just sale me a phone she made sure I got the best deal even helped me recover very meaningful pictures from my old phone. I highly recommend this location to everyone looking for a store where staff are friendly and willing to help.
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June 2021 by Guyyon Breland
Great Customer service And Friendly and Great Phone Deals and Clean Store and Professional support Thank you Keep up the good work.
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April 2021 by Christopher Gamez
The hispanic female manager is very incompetent at her job. Doesnt tell the facts up front. Took advantage of a senior citizen woman that didnt want her number changed and changed her number without her consent anyway. Continually speaking to me in spanish and I dont speak spanish. Customer service at this location is by far the worst ive experienced from Metro. Instead of using her words the only thing she could so is raise her voice and threatening me to leave. It would be convenient for her for me to leave the store so she could continue to lie to her senior citizen customers.Save yourself a headache and go elsewhere. Buyer Beware.
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September 2020 by Carlos Bucher
Friendly service and great customer service
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May 2019 by Sio Suapaia
Nice place to purchase a new phone at Metro PC's.
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April 2019 by Michael Bailey
Cellular service in general in the San Diego area seems to be a hit and miss affair. But as far as stores go, I looked at several stores including a few Metro Stores before deciding on this one. The staff has always been helpful and the service has always been fast. It's also very convenient to bus lines.
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April 2019 by Arely Soto
Bad customer service
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March 2019 by Laura Muñoz
Very friendly helpful customer service
