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December 2023 by Marina Rosas
The opening time in Google says 7am, I drove through around 7:30 and it was closed. Can the time be modified to the actual time that is posted in the entrance?? which is: 8am
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December 2023 by Celia isabel Bernal
Very bad experience, the truth is that for selling you a phone and winning a commission they don't tell you about all the changes, you pay and it's not free, and they want to clean their hands ?? the truth is, go to another subway
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March 2023 by Kevin Carranza
(Translated by Google) Excellent service from all the staff, they took great care of me, especially Daisy!!!?(Original)Excelente servicio de todo el personal, me atendieron super bien, especialmente de daisy!!!?
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August 2022 by Jesus Romero
Friday 7-29-2022 I was helped by a young lady named ailyn. She was very helpful and patient while explaining. Also knows alot answered all my questions. Overall very excellent service.
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August 2022 by Sigri Fernandez Ramirez
(Translated by Google) Metro T-Mobile is excellent customer service and much better in stores thanks to the employees of San Ysidro 92173 they are excellent thanks(Original)Metro T-Mobile es excellent servicio al cliente y en las tiendas mucho mejor gracias a los empleados de San Ysidro 92173 son excellent gracias
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December 2021 by Brandy M.
They will lock your phone, refuse to unlock it , then point fingers. I've tried contacting corporate or someone above the manager numerous times. The manager will say it's not them and point fingers without even actually trying to help or look into the situation. They refuse to give contact info of their superiors. It's been 2 YEARS and they still refuse to help. It's A HEADACHE. Don't even bother trying to connect your device here. The prices are not worth the THEFT.
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October 2021 by Amparo Tapia
(Translated by Google) They helped me a lot, good service(Original)Me ayudaron mucho, buen servicio
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July 2021 by Maria Mejia
(Translated by Google) Excellent service thank you little boy Ulises(Original)Excelente servicio gracias muchachito Ulises
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April 2021 by Mario R.
(1744 EUCLID AVE STORE) Marrisa And IVAN ARE THE WORST customer reps I've ever dealt with (MARRISA LIED TO MY FACE) and IVAN only made the situation worse i found out the hard way,if you buy a NEW phone from them and it doesn't work. they won't even let you return it (THE VERY NEXT DAY) AND I STILL HAD THE RECEIPT AND THE BOX AND EVERYTHING THAT CAME WITH THE PHONE. their policy is so crooked that they will only let you do a warranty exchange FOR THE SAME KIND OF PHONE but a REFURBISHED phone even though you paid for a brand new phone. AND Then they will charge you a warranty fee even though they're the ones who sold you a broke phone so you're stuck with the same kind of phone but you won't even get a new one in return you'll get a refurbished one and only after paying the warranty fee(And Marrisa said it was metros policy and theirs nothing she can do about it...that was Marrisas 1st LIE). And when I call Metro's customer service line and spoke to a representative they advised me to handle the matter with that stores MDM which is their market development manager, and said call the store on Euclid back to get his or her number Marissa answered the phone and said she'd give me the number but couldn't find the card so she said she'd call me back in 5 minutes with the number THAT WAS LIE #2.. SOOO 3 hours later I called her back then she told me that( Ivan HER boss)told her not to give me their mdm's number. So I asked her what kind of employees Shields their managers from unhappy customers but she wasn't trying to hear any of that and was very rude to me . And the rest is a long story but buyer beware when dealing with the Metro on Euclid and I'll be changing cell phone carriers because of this whole situation and won't recommend them to anyone. But will advise friends and family to stay away from Metro.
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April 2021 by Rigo C.
The only MetroPCS corporate store in San Diego County. Service is A-1 and they make buying a phone a breeze (assuming that you have all your info that's required). The prices on the phones here are the same as you would find on their website, many times when you go to an authorized retailer, the prices are typically higher and they might not honor the prices or promotions you find online. Parking is a always easy, both times I've gone on a Saturday I've been able to park in front of the store.
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April 2021 by Richard A.
Best customer service hands down,they went the extra mile and then some Service far better than att
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March 2021 by Abdul Kamikaze
Excellent customer service from the beautiful lady Maria Fernanda and Orlando both of them provide me very detailed information from the best deals I was able to get and I'm very satisfied with my purchase, it would definitely become my favorite metro pcs location bother of them were very respectful, Even I had many questions Fernanda was prepare, very professional and answer all my doubts giving me the satisfaction I was specting to get with this company. I appreciate the patience they had?with my purchase even I asked for my number and they make it possible I really appreciate you guys! Beautiful woman beautiful service and beautiful deal I got !!! Keep up the great customer service. 10/10 ?
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March 2021 by John L.
Had a very poor experience when attempting to retrieve a number previously used for business. Father had stroke and let number lapse we are a small mechanical contractor and our number is on every invoice, on uniforms business cards and trucks. Eva from corporate store told me she was "a lead and answers to nobody" and i should contact tech support after three weeks in circles very disappointed with service. Fingers crossed they can give our number back. Too bad zero stars is not an option. :(
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February 2021 by Yolanda Morales
(Translated by Google) Very friendly and helpfulThank you for always answering my questions(Original)Muy amables y servicialesGracias por siempre responder mis dudas
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February 2021 by Julio Ibarra
(Translated by Google) Very good service from the girls who are attending this year I will definitely come back, they always have the solution to our doubts, they solved many customer doubts while I was waiting for my turn(Original)Muy buen servicio de las chicas que estan atendiendo este año definitivamente volvere, siempre tienen la solucion a nuestras dudas, resolvieron muchas dudas de clientes mientras estuve esperando mi turno
