-
December 2023 by Jules H.
I give Houda a big shout out for giving excellent customer service. I walked into the Michael Kors store in Fashion Valley at about 10 minutes before closing, I brought with me an item to return that I purchased online. I have experienced that sometimes sales associates resist from being very helpful when they learn that it is a return rather than a purchase, Houda was genuinely so kind and helpful and gave me undivided attention even with other customers who were browsing in the store.
-
December 2023 by Areej A.
I am addicted to Michael kora for my everyday purses as well my travelling purses. Honestly this location was not that good for costumer service up until last year when they got new manager. Now the store is way better and welcoming. Love the new bags they have and holy moly the feathers shoes are my goal to get them once I get the okay from my Dr that I can wear high heels again. I think I own at least 30 bags from Michael Kors and lost count of how many shoes I have. Their clothes as well very high quality and super soft. I love that in one shop I can get a whole outfit without stressing out. I think value wise it's very good for the quality of their products. Need to get pink feather shoes and purse lol
-
October 2023 by Danielle Eguima
Friendly welcome and nice place
-
April 2023 by chris bing
Great service all around . Very knowledgeable people there . If they don't have in that sore they will find it for u
-
February 2023 by St. Clair
Love the always friendly staff.
-
December 2022 by Angel Sanchez
Thank you guys for your help today!Professional staff to help customers
-
December 2022 by Dr. Yasmin Kottait
My favorite shop for shoes and bags.
-
December 2022 by Mobile Radiance LLC
Amazing customer service !!!!!!
-
December 2022 by Francisco Alatorre
Friendly and helpful staff.bought my wife some great presents, and also got a few for my self. Thanks to the staff we had a great time.
-
December 2022 by AZ Decaturga
I went to Michael Kors retail store today (9.26.22). I felt welcomed by Miguel (staff with curly hair?) who happily assisted me. He was EXTREMELY HELPFUL, FRIENDLY and PROFESSIONAL! He is an AMAZING employee! Truly a great ASSET to MK company. Thank you so very much! You made my day! jd
-
November 2022 by Taura G.
Beautiful place to shop. Very high end and very chic! The salesmen are super attentive. Beautiful merchandise and love coming in here to the newest MK fashion.
-
December 2021 by Melinda Eneboe
Loved it! Very good and attentive staff
-
December 2021 by Dawn Gordon
Live for MK.... the sales person Nick is awesome.
-
December 2021 by Paige Burba
I almost ordered online, but I'm happy I went in. ALL of the staff were helpful, respectful and courteous. My son is on the spectrum and a tad bit handsy, so I was expecting the same rude treatment we received at Kate Spade just a few stores down. I was wrong. We were met with nothing but kindness and efficiency. That MK store is ran better than any other I've been to. I will be returning.
-
December 2021 by C Dub
We received amazing customer service while shopping for some new accessories. The staff was attentive and didn't mind all of our questions to see different products across the store.
