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February 2024 by Sergio D.
5/5 stars! I've been banking with Mission Fed for years and I couldn't be happier! Their customer service is top-notch - every time I visit my local branch, the staff is friendly, knowledgeable, and efficient. They really go above and beyond to help me with whatever I need. Plus, their online banking platform is super easy to use and keeps me organized. I've never had any issues with hidden fees or confusing policies. Overall, I trust Mission Fed with my financial well-being and would highly recommend them to anyone looking for a reliable and customer-focused bank!
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February 2024 by Demarco R.
Jordan and Scarlett had a positive attitude and were fast! To add on Jordan was descriptive which helped. If im in the area and need to stop at a bank definitely coming here. 9/10
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January 2024 by CL
If you fall behind on a car payment they will disable online pay, intentionally making it harder to pay your bill. Pay by phone has a fee so they are just trying to get every cent they can out of their clients. I would never recommend doing business with a company that operates this way and i will leave as soon as find a different bank to take over my loan.
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November 2023 by david galvan
I have had a great experience every time go there, specially with teller name Maggie she has been very patient and helpful with me and goes out of her way to help, thank you very much.
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September 2023 by AB M
This branch is closer to me. Araceli always gives me excellent and fast service. Yesterday, I came to the bank to change a payment plan. As soon as Araceli saw me, she greeted me, changed my payment plan, and I was out the door in less than 5 minutes. She's so awesome!!!
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August 2023 by Michael L.
Great location. Great staff. Love Mission Fed. This location just got remodeled and looks amazing.
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May 2023 by Priscilla M.
I recently moved to the SD area and was looking for a new local credit union and options to consolidate credit card deb (ugh). Leticia C. is literally so amazing. I was going to open a personal loan but she provided me more cost effective solutions, was so informative, and helped me weigh out the pros and cons of different consolidation options. Thank you thank you THANK YOU Leticia. You are the best!
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May 2023 by Tom Hale
I have moved all my accounts to Mission Fed... Great staff and always helpful!Comparatively the best rates available!
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February 2023 by Nick A.
Overall, Mission Fed Credit Union does not provide the kind of services that a bank and/or credit union should I current time. It takes a couple of weeks to receive a replacement debit card from them when it should take two days to reach one's mailbox after calling them to report a card lost. Furthermore, they should offer instant debit card replacement and funds access via Apple Pay and/or some other similar service. On top of that, they have weird limits on how much of your own money that you deposited into their account you are able to spend per some arbitrary period of time that they set, which interferes with life if you do not bank with other banks in addition to Mission Fed.It's ridiculous that they don't think of their customers. The technology to be able to provide the services that I mentioned, for example, has been around for many years and yet, Mission Fed does not offer these kinds of services to their customers.
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February 2023 by Jeanette Aparicio
Coin machine broken when I went. No sign on it or nothing, looked like it hadn't been working for a while. Don't usually go this branch but that certainly didn't leave me wanting to come back. Since I had to carry my bucket of coins my dad gave me, was there for a min "waiting" for the machine to turn on and none of the employees said anything.I finally asked an employee at the front how to turn on the machine and she said it's not working.
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February 2023 by Tommy Macander
Very nice people, but tough bankers...lol
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November 2022 by Janet Tiger
My daughter was looking to get her first credit card and the people there were very helpful and friendly. We've been members for over 25 years and they just did some remodeling so the place looks all new and fresh. Plus they have a security guard there now. Recommended very highly
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July 2022 by leon y.
I received incredible treatment from ANITRIA, she was truly remarkable and kind and took care of all my needs, what a kind soul she is and very empathetic, cares about me and my situation and showed me compassion
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June 2022 by Maddi O.
The worst bank I've used. I got a checking and savings account because they claim to support people within my profession. I got an account and within 8 months, they have taken the entire balance of the account. I called to cancel 6 months ago and they wouldn't allow me to cancel over the phone. I finally made it into my local branch and canceled. Chose another bank if you can.
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May 2022 by Jennifer Ragusa
Don’t waste your time at this branch. I would only go to the Napa Street branch if you’re in the area. Every experience I’ve had at the branch is over 30 minute wait time and they still don’t know how to service with a smile. Was told by the online service people to come in to accomplish the task I was looking to do and this branch had no clue as to how to help me after being in there for 40 minutes.
