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March 2023 by McKenna H.
I highly recommend filling your prescriptions at any other CVS, Rite Aid, Target, or other pharmacy location. Not only does this pharmacy team lack total regard for bedside manner, I've never seen a lazier team of people refusing to do their job or extend correct information to patients. My father passed recently, and I've not been treated worse or more like an addict for requesting an early refill of a small, low-dose anti-anxiety medication. Not only this, but the techs will ask you invasive and, frankly, inappropriate questions regarding the reasoning for the prescription and why you're seeking care/medication from your doctor. If you go against better judgment and fill your rx here you'll need to be persistent in asking for help, understanding, or requests for them do their actual jobs.
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March 2023 by Liz L.
Just want to complement two check out ladies who I noticed were cheerful, helpful and kind to a couple of elderly customers ahead of me, who were sort of struggling. Kind people, are are seen, and keep up the good work!
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January 2023 by Janelle E.
This CVS doesn't update their hours on the CVS app, Apple Maps, or Google Maps. Everywhere says 24 hrs, the CVS even has a huge sign in the front saying that. Then they have a tiny printed sign in the front saying "New store hours 7am-12am" nice!!Update your hours on your app!
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December 2022 by Hallie Z.
EVERY time I come to the pharmacy drive thru I wait a minimum of 30 minutes, even if there is only one car in front of me, sometimes there are multiple and you'll wait an hour. It's pretty ridiculous.
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November 2022 by Mj S.
Dominicque gave me a QR code to leave a review but it didn't let me without a 17 digit code so I'm resorting to yelp !!! She was nice and swift with her services. I have no complaints. I come to this cvs quite frequently and sometimes with my service dog and I never have issues. Thanks for your service, girl!!!
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October 2022 by Kaylee T.
This is my closest CVS Pharmacy but I've always had great experiences here. I went here Monday night to get 3 new prescriptions for my son. The person helping me at the register was really helpful and friendly and actually took the time to have a conversation with me about my day and we talked about hating eye drops as that's what 1 of my sons prescriptions were and how much I was dreading giving them to him. Sadly I didn't catch their name but they did have really cool purple hair. My receipt said David but not sure if that's correct or not... anyway, I appreciate the kindness and normal human interaction. (Writing this as part of a highlight to my experience is actually pretty sad considering this is what customer service is but most places haven't been as friendly since Covid in my opinion so feel like I need to mention it!) I feel like this job is very demanding and I'm sure you all constantly get angry customers because your job entails dealing with sick people and insurance... just wanted to make sure to say thanks! And that I appreciate you all for busting your butts to help get my sons medicine to me as fast as possible so I could get back home to him to help him start feeling better. Thank you.
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October 2022 by Reiko M.
I would not recommend this pharmacy. It's rare to get a prescription filled here without some type of problem. It's ridiculous. My physician called in an Rx three days ago, and I received a call saying it wasn't in stock and it would have to be ordered. Fine. I called the pharmacy to check status four times today, three times I was disconnected, the last time I was hung up on after I said, "Hello, can you help me?" I tried to call again after lunch and was on hold for 40 minutes before someone picked up. Time to find another pharmacy.
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September 2022 by Khamphone K.
This location is near Rolando and College area. It's very clean and organized here. The pharmacists are helpful and answers all of my questions. I really like the drive thru pharmacy; I have anxiety standing in long lines for a period of time so this help me so much. They sale your everyday essential needs, alcohol and Knick knacks and this location also have a photo center. CVS cashiers here are super friendly. One of my fave CVS to be honest
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May 2022 by Vernon S.
Upon picking up medication from this Pharmacy, what lay in plain view of the employees was so DISGUSTINGLY UNPLEASANT, where signing for medication was what appeared a bloodstained napkin which no one including the employees ACKNOWLEDGED!!!For this,I have been SICKENED to know this not only hasn't been sanitized but one can only wonder why this practice has a Liscence?Upon notifying the employees merely shrugged his shoulder, yet failed to act on removing it and for this,this review will recieve 2 stars in this pandemic geramaphobic world we reside in !!!V.L.SWAIN, 6/1/2022
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September 2021 by Ashley B.
I have been waiting nearly an hour for my prescriptions to be filled, that were called in over two hours ago while I was in surgery. When I got to the pharmacy, they said they needed to do additional confirmation with my dental office - which they waited another 20 minutes to do.After waiting 40 minutes in the pharmacy, my partner went to check with the pharmacist how much longer we would be waiting. They said the prescriptions would only be covered for 6 days. So we then had to go to another line to have the other pharmacist tell us that the prescriptions were not covered - a change that occurred somehow between us walking between one line and the other.They then sent me back to the line where my partner just waited, and we are waiting an additional 10 minutes to see a pharmacist and pay for my prescriptions.I am changing pharmacies immediately. I don't know if they're understaffed or just do not have policies in place - but I would think an hour would be enough time to fill a prescription. Usually I would not be as bothered, but the longer I wait the more swelling and bruising may occur as a result of the dental surgery.Update - was told they were ready by one employee and by the time we waited an additional ten minutes to pay for them, in a different line, we were told they would not be ready for another 20 minutes.