Mossy Ford is a dealership praised for its excellent customer service and helpful, friendly staff. Customers have reported smooth and hassle-free purchase experiences, with a focus on providing great deals and zero pressure. The team is described as determined to help, professional, and customer-oriented, going above and beyond to meet individual needs. Even for small issues, the parts department has shown sincere interest and a "can do" attitude, making a significant difference. The service and parts departments are noted for being knowledgeable and on top of everything. Customers have also highlighted the dealership's care in addressing issues, such as a paint blemish, by arranging for immediate fixes and providing loaner cars of the same model class. This level of attentiveness and commitment to customer satisfaction has led to repeat business and strong recommendations for purchasing vehicles and future servicing.
I completed my first service here and was very happy that I didn’t have to wait long for an appointment. I called in the morning and they scheduled me for the afternoon. The whole service took about two hours. Everything was smooth, clear, and without any issues.
April 2025
Mossy mossy mossy, you sold me my beautiful Jeep truck, and you have amazing guardian angel sales people, looking at you Derek! I am completely excited to recommend them (mossy Toyota).
January 2025
Did a great job fixing our Ford Fusion Hybrid? Quick service Andrew ⭐⭐⭐⭐⭐ service!
