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January 2024 by Steven Heath
Every time I go to this NAPA for something the employees are super knowledgeable and friendly. I think I’ve dealt with three different employees at various times over the last few months and all have been helpful.
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November 2023 by James Gosnell
When I race my MG, I depend on Napa know how
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September 2023 by •ღSheepyღ•
I get there in the morning and bought a sea foam high mileage. I asked the employee for advice how to use it, I just wanted to make sure not to make a mistake, his answer was “ I don’t know, I have not used it myself”. I paid for the item, and said to him have a great day! He didn’t respond or said anything. I felt right away he didn’t care at all !
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August 2023 by Dominic L.
Jason is my hero . Saved my day when my battery went dead. He and the rest of the staff went above and beyond to help me out in my time of need. I won't go to any other auto parts store in San Diego because of Jason . Thanks again !
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July 2023 by Ms. Michelle Meier
Great customer service! Clean store!
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April 2023 by Sharonmac2017 “Queen Sheba”
The staff is nice and helpful. They were very informative and knowledgeable. The place is nice and organized. I had no trouble parking out front.
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February 2023 by Ego Killer
Good price. Helpful assist. Lent me a ratchet. Only thing is parking was weird.
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February 2023 by Antonio Mandujano
Clean, organized store, ok employees, great auto parts and items on stock
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November 2022 by Conor T.
Christian helped me from start to finish on replacing the wiper blades for my wife's jeep. Called ahead and he had the blades ready when I arrived. When my mechanically unsavy self couldn't change them he came out and helped get the old ones off and new ones back on. He even took the trash for me! Appreciate you Christian!
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November 2022 by Julia G.
I came to this Napa location to buy clutch and slave cylinders for my old 1995 Corolla, and this store had both parts in stock. Luk, too ! They also had the best prices. I never buy anything from O'Reilly and Autozone anymore, because they fail and fail. I learned my lesson when I went to O'Reilly cos they had the cheapest price for rack and pinion assembly for my car, and availabe in a few hours. So when it was installed, and I paid $200 for labor, it was leaking already. So I have to buy another one, cos my mechanic would not take off the defective one, till he has the new one, cos my car on the rack costs him money. I pay another $200 for my mechanic to install the second one, and that leaked too. Then I have to pay $100 to rent a car, and I bought a new rack and pinion from Carquest. I did not buy from Napa because they had to special order, which I have to go there and pay in advance, it was the most expensive of any stores, and also have to pay $20 for shipping for rack and pinion. But Napa had the best price for the clutch and slave cylinders this time. And it was Luk. So prices vary and really depend on the parts you need. I cannot think of a Napa part that continually failed like Autozone and O'Reilly, and failed NEW, even two consecutive times for the same part. I made a claim for $500 labor for the two O'Reilly rack and pinions. Manager said it will take MONTHS before the manufacturer will respond, if manuf even approves my labor claim. But O'Reilly did refund me for the two defective rack and pinions, plus core charge. Awful manufacturer of the rack and pinion refused to pay for my labor to install their two defective rack and pinion, but O'Reilly manager got O'Reily to pay me $880 for the costs I incurred for them selling me 2 defective rack and pinions. Now a year later, Napa has the best price, 40% of dealer price for clutch start switch, which I think is the issue with problem I am having with my car, now. Service at Morena Blvd location was very very knowledgable and helpful and diligent.
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October 2022 by David Baker
Friendly staff. Well stocked. Napa offers a 10% discount for AAA Membership. Good rewards program too.
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August 2022 by Angie P
Needed tie-downs....the cheapest was $18 ...it was incomplete.. missing a hook..what a waste of time...
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August 2022 by Vincent Felice
Great Napa bucket deal! Smart helpful people. Clean and organized.
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July 2022 by Giovanni Y.
Ilene is such a wonderful person, she goes above and beyond to help with any issue. It's people like her who make a business and keep customers like me wanting to go back since I know I'm in good hands whenever she takes care of me for car parts or other questions that I'm not sure of. Thank you Ilene for helping me out and guiding me throughout my hardships of my vehicle. Your a true professional and as a customer I'm satisfied with your customer service. Napa keep an eye on her promote her or give her a raise since she's going the extra mile to keep her customers happy. Thank you again god bless
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April 2022 by Neil O.
This store has a good customer service,James went above and beyond to help me with my return. Thank you James.